Etsy Integration by shopUpz
Sync Etsy products, inventory, and orders automatically
Rating
4.5
feedback
166
chart
#1,326
All reviews
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Feb. 15, 2026
It’s very complicated my I’m not able to list my items i like my refund and cancel my subscription please
Hi, I noticed you're giving the app another go—welcome back! I’d love to jump on a call to assist with your listings and ensure the setup isn't 'complicated' this time around. Please contact us at [email protected] to book a meeting so we can help you succeed! Best, Shirly.
Feb. 10, 2026
Doesn't update SKU's.
I’d love to better understand what you meant by “Doesn't update SKU's,” as our app does support syncing based on SKUs when listings are properly linked between Shopify and Etsy. Once connected, you can update key fields like price, title, description, and images with ease. Since it looks like the app was only used for a short time, it’s possible the initial setup or linking step wasn’t fully completed. We’re also now officially Built for Shopify certified, and have made many improvements to make syncing smoother and more reliable. I’d really appreciate the chance to help you get the most out of the app—happy to jump on a quick call and walk you through everything step by step.
Nov. 29, 2025
Just finished a few last minute gift set listings on Etsy and went to import them to Shopify. It's been a busy Black Friday and I was too tired to manually add them. Well, imagine my horror when the import finished and had completely DELETED all of the existing listings in my Shopify storefront. On Black Friday. After I had already spent thousands of dollars (and invested many, many hours) in ads and promotional content directing customers to my store. Not only do I now need to stay up later than I can and try to manually recreate every last listing, but all of my links are now broken, all of my SEO equity is gone, it's all just GONE. Do not trust this app, for the love of god. Devastated is an understatement.
I’d like to clarify that our app does not delete any listings. We take data safety very seriously, and everything is designed to give merchants full control over their inventory. Since your experience, we’ve also made significant improvements and are now officially Built for Shopify certified, which reflects the quality, reliability, and performance of the app. We understand that trying new tools during busy periods like Black Friday can be challenging. I’d highly recommend giving the app another try during a quieter time to fully explore how simple and efficient it is to use today. I’d also be more than happy to personally schedule a meeting and walk you through everything step by step to ensure it works perfectly for your needs.
Oct. 29, 2025
I feel misled as a consumer. The developer promotes a “free trial” version that supposedly allows you to export products from Shopify to Etsy. In reality, the export does not work at all. The process fails with a technical error (“Expected int value for ‘readiness_state_id’”), because essential API fields are blocked in the free plan. This means the trial cannot be used to test the app’s actual functionality — you cannot verify whether the export works, the data structure is correct, or the listings are created properly on Etsy. I spent time setting up and configuring everything carefully, only to find out that the trial version is incapable of creating even a single draft listing. If this limitation had been clearly communicated upfront, I would not have installed the app in the first place. This is not a limited trial — it is a non-functional placeholder. If you value your time, skip this app and look for a provider that offers a genuine, working trial instead.
Hi, Please note that we offer a free plan for importing listings and a free trial so you can try out the app and export listings from Shopify to Etsy. It seems the error occurred because a processing profile was missing. I’ve tried reaching out but haven’t heard back from you yet — I’d be happy to schedule a quick call or chat offline to help resolve this. As the app owner, providing fast and excellent service is my top priority, and I always make sure my users get the best support possible. 😊 Best, Shirly.
Feb. 12, 2025
NOT EASY TO UNDERSTAND HOW IT WORKS
Hi, Shirly from shopUpz. I hear you! Setting up a sync between two platforms can definitely feel overwhelming at first. I would love to make this easy for you—I offer free 1-on-1 setup meeting where I can handle the technical side while you watch. We can have your Etsy and Shopify stores synced perfectly in about 15 minutes. Please reach out to us at [email protected] and let’s get this simplified for you!
Sept. 24, 2023
Etsy items move to a "sold out" status when the inventory is depleted. After ordering items and updating the quantity of items on Shopify the application incorrectly zeroed out the quantity of items on Shopify. Shirly insists it's a feature of the application instead of a bug.
Hey, our mission is to align quantities between the stores so you will not oversell. You requested to keep selling on Shopify and not on Etsy. In this case you need to change the SKUs so we will not sync those listings , or to set Etsy listing to inactive/draft. Please note that Etsy and Shopify have gaps when it comes to inventory management. Etsy doesn't allow to set quantity zero and it marks the listing as sold out. When a listing goes into sold out status it means that it's out of stock and we update Shopify to zero so clients will not oversell. This is our primary mission. As explained in our email threads we will not be able to update Etsy sold out listings on Shopify with quantity >0 , it's our design strategy. I've seen that you used the app for several months also for order sync , export listings and sync quantities and it worked successfully as expected. Service is my top priority and I'm happy to address any need that helps to upgrade our app anytime as long as it aligns with our client needs and common use cases. Best, Shirly.
Nov. 19, 2024
UPDATE #2: Shirly is not trustworthy. The issue was not duplicate SKUS. Stop trying to pass the buck. I am not the only person having this issue. Your true character shows with your false follow-up. Please do not believe anything Shirly says in her replies to bad reviews, it is not true and will never admit fault. Our issue was exactly as described and had nothing to do with duplicate SKUs. This application has negatively impacted our sales. As others have mentioned, this app removes inventory from our Shopify inventory when an Etsy listing expires. Additionally, bidirectional inventory sync is not activated. Our Shopify inventory should always take precedence over our Etsy inventory. This has been an ongoing issue for almost a year without any fix. We have been trying to work with Shirley, but it seems that they have stopped providing any support and just want to brush us under the rug. We were told to wait for 1 month for a resolution, and now they have stopped offering support after 1 month. It is obvious that they just want problem customers to uninstall so they can work with smaller stores that are less robust.
Thank you for your reply. I want to clarify some key points regarding your review. Over the past several months, I’ve put significant time and effort into addressing your specific needs, including developing a custom feature tailored to your requests. Upon investigating the issue, it became clear that the problem was caused by duplicate listings with a quantity of zero, which affected your other listings due to shared SKUs. It’s disappointing to see your claims, especially considering that I’ve consistently provided support and solutions, despite the lack of respect and cooperation on your end. The app has been in use for a considerable time without these issues being properly acknowledged from your side. I’m always committed to helping my users, but successful resolutions require clear communication and mutual respect. Best, Shirly.
May 1, 2023
Not a single item synced from my Etsy store to my Shopify store. I sent a message but since I sent a message a couple weeks ago that wasn't answered I don't expect this one to be answered either. Update, just found out you can't import from etsy to shopify, really wish I had known that earlier.
Hi, Shilrly from shopUpz! I am so sorry for the frustration, but I want to clear up a misunderstanding! I actually responded to your message within one hour of receiving it. It’s possible my reply landed in a spam folder or there was a delivery glitch, which is why you haven't seen it yet. I also want to clarify: Our app definitely supports importing from Etsy to Shopify! I see you still have the app installed, and I would love to jump on a 1-on-1 call right now to do the import for you and make sure everything is perfect. Please check your spam folder for my email, or reach out to me directly at [email protected] so we can sync your store together immediately!
Oct. 31, 2022
I don't recommend. This app is very unstable and the support is very haphazard. It allows for multiple duplicated entry of items which creates huge headaches. Maybe this is ok for small catalogs but not for shops with thousands of skus. After working with this company for 6 months on duplicates and missing orders - we are dumping it. Plus the developer tried to bully us into removing our review!
Hey, You manage more then 70,000 SKUs. You have chosen to use our app and still using it although I have mentioned to you both during our online meeting and via email 7 months ago that our app designed to manage up to 40K SKUs for quantity sync. In case you need quantity sync for 70K listings then it requires to store your account on separated servers and it will cost you much more. For order sync and for export listings it will works great! Usually when sellers have huge amount of SKUs they are POD and looking for order sync and export listings. As a seller and entrepreneur I would expect that you will appreciate my honesty, my hard work on your account and respect the limitation of the app. You are choosing to keep using our app so I assume that overall it works for your needs. Customer service and honesty is my top priority. Thank you for raising your concern . Best, Shirly.
Aug. 4, 2022
I cancelled this app more than a year ago because it doesn't work - I never get integration with my Etsy store and orders never come through. Then today I find out that I've been billed this entire time! Every month. It never actually cancelled. I'd like a refund.
Hey, Please note that you installed my app on September 3rd and removed it after 11 months today at August 4th. I've also confirmed the issue with Shopify team. In case you haven't used the app I will be happy to discuss and refund you. I've sent you several emails and you haven't responded yet. Looking for your response. Shirly.
Aug. 2, 2022
I just went to enable cookies and next thing I know, inventory not even on Etsy has been removed. Wth???! I have many other selling channels and this totally removed all my listings.
Hi, Shirly fom shopUpz! Following up on this from 2 years ago! We’ve made huge strides since your review and are proud to share that ShopUpz is now officially 'Built for Shopify' certified. > This means Shopify has rigorously tested our sync logic and security to ensure it's bulletproof for merchants. We've modernized our dashboard to be more intuitive than ever. If you're still selling, I’d love to show you how much we’ve improved with a personal walkthrough! [email protected]
Feb. 14, 2022
WARNING! CHANGES STOCK NUMBERS RANDOMLY!!!!! Updated review: After using this for a while (I don't know when exactly it started changing stock numbers without permission), the app started to randomly and without authorization edit, delete and add stock to products-- products that were not even part of the inventory integration. Because at least SOME of the products were not even authorized to be part of this apps services, they should not have been touched by the app. I have spent MONTHS trying to figure out why my stock was never right-- especially on products that were listed only in one store. I was always selling things I did not have and that I THOUGHT I had long ago edited to be correct. It turns out, I did edit them, but the app just goes ahead and changes them to whatever it wants. You can see this in the product variant inventory history. I finally reached out to Shopify for help and they were able to precisely show that this app was responsible for the random changes-- they are the ones that showed me SHOPUPZ was changing the inventory randomly in the variant investory history. There was NO DOUBT that this app was responsible. They created a case for me and submitted it to the developers of this app. The case was IGNORED. I received NO RESPONSE AT ALL. So, I reached out again, and Shirly told me that she needed to know what the problem was. I referred her to the case from Shopify. She replied that she needed details and examples and implied that there must not really be a problem because I was a customer for over a year. I AGAIN referred her to the case from Shopify which the tech and I spent about an hour putting together. I saw no reason to re-do this work when she should have received AND ALREADY RESPONDED to this case. A better app with better support would not have had this problem in the first place and secondarily, they should have addressed the shopify case immediately. Instead, they have an inventory management app that makes it's own decisions about your stock levels (sometimes adding or deleting 5 or more to a specific variant) and a support team that does not see, respond to or care about the cases submitted through shopify. THen she stopped replying at all. So now I have an TRASHY app that has completely screwed up the stock all over my store, and NO SUPPORT AT ALL WHATSOEVER. If you're looking for an app to mess up your hard work counting, by all means install it. But if you want something that does what it says without randomly changing stock for NO REASON, please look elsewhere. This is a horrible app with horrible support. DO NOT USE!!!! My Initial review: Easy to set up and the support and help is fantastic. This is so great for keeping stock between my stores synced. Great app!!!