Buster’s Antiques review for Etsy Inventory sync by shopUpz
Sept. 24, 2023
Etsy items move to a "sold out" status when the inventory is depleted. After ordering items and updating the quantity of items on Shopify the application incorrectly zeroed out the quantity of items on Shopify. Shirly insists it's a feature of the application instead of a bug.
Hey, our mission is to align quantities between the stores so you will not oversell. You requested to keep selling on Shopify and not on Etsy. In this case you need to change the SKUs so we will not sync those listings , or to set Etsy listing to inactive/draft. Please note that Etsy and Shopify have gaps when it comes to inventory management. Etsy doesn't allow to set quantity zero and it marks the listing as sold out. When a listing goes into sold out status it means that it's out of stock and we update Shopify to zero so clients will not oversell. This is our primary mission. As explained in our email threads we will not be able to update Etsy sold out listings on Shopify with quantity >0 , it's our design strategy. I've seen that you used the app for several months also for order sync , export listings and sync quantities and it worked successfully as expected. Service is my top priority and I'm happy to address any need that helps to upgrade our app anytime as long as it aligns with our client needs and common use cases. Best, Shirly.
Etsy Shopify Integration Import export listing, order,stock