All reviews

Rating Breakdown

  • 5
    90% (137 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (4 ratings)
  • 1
    7% (10 ratings)

Reviews with Text

  • 99% (152)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2024

This app is truly amazing! Simple and easy to use. What I love most about it is when I get a sale on Etsy I can process it through Shopify.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your great feedback. Service is my top priority. Best, Shirly.

2 / 5 Share

Nov. 7, 2024

The bi-directional inventory sync doesn't work. Worst of all, there is absolutely zero support -- no response to my multiple emails. I wanted to like this app, and was hopeful based on the reviews. I'm not sure why the developer deserted this app.

Using app

1 day

Total reviews

3

Average rating

4.0

Developer Reply

Hi, appreciate your feedback. Please note that I'm the app owner and my mission is to provide first hand support and not send you to external support that will waste your time :) I've replied immediately after receiving your email and we communicated multiple times and I've provided you a solution. Please note that we have a 10 hours time difference and when you emailed me later on I replied once I've seen your additional request and you haven't replied since. Service is my top priority and I'm happy to schedule a meeting/chat any time. Best, Shirly.

5 / 5 Share

Sept. 5, 2024

It helps in syncing the inventory between etsy and shopify. Follow the tutorial in setting up. Support is great.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

I started out with Shopify. I was interested in linking Shopify with Etsy. Shirly in support, through a series of contacts and a couple of google meetings was able to help me sort out a few things: 1-fixed shipping on Etsy 2-Export listing on Shopify 3-Sync my orders between both applications. I could not have done it without Shirly, patience, quick response, and experience. Excellent customer support and videos!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your great feedback and good luck with your new store :-) Service is my top priority. Happy to assist any time with any questions. Best, Shirly.

5 / 5 Share

Aug. 4, 2024

Recommend! It’s a time saver once you figure out how it works

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Love this app. I use it to send my listings from Shopify to Etsy, and it saves so much time! And Shirly is so helpful with any questions I have!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2024

We did a stupid thing which was no fault of this app but made it not to work (linked the wrong store lol). Shirley was so patient and professional. Oh, and the app works great now, linking our Etsy and Shopify stores:)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2024

Super easy to use, and the team is incredibly helpful! I've been using this app for my business over the past few months, and it has made integrating our Shopify store with Etsy a breeze!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

I appreciate your feedback , thank you very much. We are working hard to make sure that the app will be simple and easy to use. Good luck with your sales, Shirly :)

5 / 5 Share

May 27, 2024

Wonderful and patient customer service. I would be lost without this app

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback.It's a pleasure working with you and supporting your business. Best, Shirly.

5 / 5 Share

May 12, 2024

A great app!!! Exported 4000 listings from Shopify to Etsy. Great support as well, thank you Shirly!

Using app

11 days

Total reviews

33

Average rating

4.8

5 / 5 Share

Oct. 9, 2025

This app and their support team have been amazing! It saves me so much time!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for your great feedback :) Our goal is to create easy to use app so you will be able to focus growing your business. Best, Shirly.

5 / 5 Share

April 16, 2024

I had an online call with Shirly. She was very friendly, professional and patient. I can highly recommend the service.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

The app has been working really well for us for a month. We had a glitch once, but the support team was willing to worth through it with us!

Using app

3 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you very much for reaching out when you needed. Happy to assist any time with any questions. Best, Shirly.

5 / 5 Share

March 27, 2024

Shirly was very helpful with an issue I was experiencing and even used my issue to improve the app. Always great customer service with a quick response time.

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great feedback and cooperation. Happy to jump into a call any time :) Best, Shirly.

5 / 5 Share

Jan. 28, 2024

Excellent customer support.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

App works great for inventory syncing between Etsy and Shopify. Customer service is very quick and helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Although it has a bit of a learning curve for me once I got the hang of it it was easy to use and works well. Highly recommend it.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback :-)

5 / 5 Share

Nov. 15, 2023

Lovely ! Efficient, speedy, professional Cannot ask for better support Shirly is wonderful

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your great feedback and good luck with your new store:) Best, Shirly.

5 / 5 Share

Oct. 6, 2023

Quick and simple to set up. Easy enough to use and it's saving us time! Shirly's great at responding and advising solutions, super efficient and helpful - thank you!! We tried another app before finding ShopUpz and it wasn't as good as this! Highly recommend!

Using app

3 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 24, 2023

Etsy items move to a "sold out" status when the inventory is depleted. After ordering items and updating the quantity of items on Shopify the application incorrectly zeroed out the quantity of items on Shopify. Shirly insists it's a feature of the application instead of a bug.

Using app

7 months

Total reviews

2

Average rating

3.0

Developer Reply

Hey, our mission is to align quantities between the stores so you will not oversell. You requested to keep selling on Shopify and not on Etsy. In this case you need to change the SKUs so we will not sync those listings , or to set Etsy listing to inactive/draft. Please note that Etsy and Shopify have gaps when it comes to inventory management. Etsy doesn't allow to set quantity zero and it marks the listing as sold out. When a listing goes into sold out status it means that it's out of stock and we update Shopify to zero so clients will not oversell. This is our primary mission. As explained in our email threads we will not be able to update Etsy sold out listings on Shopify with quantity >0 , it's our design strategy. I've seen that you used the app for several months also for order sync , export listings and sync quantities and it worked successfully as expected. Service is my top priority and I'm happy to address any need that helps to upgrade our app anytime as long as it aligns with our client needs and common use cases. Best, Shirly.