VINTAGE, VINYL & MEMORABILIA review for Etsy Integration by shopUpz
April 16, 2026
This app automatically exports in Imperial Measurements with no option to change it. Even if your Shopify Store is in Metric and your Etsy is in Metric it will still list in imperial and not take over any of the package information. Tried contacting support and they just spoke in circles with no real attempt at fixing or even understanding the issue. Having to go through and manually modify hundreds of ads isn't what im interested in paying monthly for. Went back and forth with support for them to say "When you attached this image from your Etsy account, this is how it was exported via our app. If yes, it seems to be good, correct ? If not, please let me know how you expect it to be" All of our correspondence was solely about the listings being made in Imperial and at no point in our exchanges were they even able to articulate they understood the actual issue. I'd wager they just use AI to give empty responses that mean nothing. Ineffective app and even worse customer support on the most basic things. Forewarned. EDIT: All of my shopify info is in Metric. They know this as I gave them access to my store. Theyre openly lying. Their APP isnt able to discern Imperial or Metric and their bot posts from the US. Not even a day after this review every listing that was exported by this APP to Etsy was flagged for policy violations that weren't specified. Any manual item I uploaded that carried all the same description and info was intact. I believe this company triggered auto filters via Etsy's API and tanked my store. These guys are toxic and vile. Avoid at all costs.
Thank you for your feedback — I truly take it seriously. I understand your concern regarding measurements being exported in Imperial units. Based on our investigation and Etsy’s current system behavior, measurement units are determined by the store’s region and are not configurable via API. Our app sends the data exactly as it exists in Shopify, and we rely on Etsy’s capabilities for how that data is ultimately displayed. We genuinely tried to better understand your specific use case and even offered to schedule a call so we could explore possible workarounds together. Resolving edge cases like this — especially when they depend on platform limitations — sometimes requires a bit more collaboration and time to investigate properly. We’re sorry to hear that the experience felt frustrating. Our goal is always to provide clear, helpful support, and we certainly do not rely on generic or automated responses when assisting our users. If you’re open to it, we would still be happy to work with you directly to better understand your needs and see if there’s a practical solution or workaround we can offer. Best, Shirly.
