The Painted Heirloom review for Etsy Inventory sync by shopUpz

July 13, 2022

I use the app because there is no real alternative as of this writing. It works, slowly, and not always when you need it to - often to leading to oversells of products, which has happened several times over the last year. I've sold out on either Shopify or Etsy only to have the app not function properly and not correctly deduct the final inventory to 0 on the other sale channel - Etsy or Shopify. OR, if I ZERO out Shopify inventory manually, the app will often add a +1 to Shopify 15 minutes later. It still sees 1 on Etsy and thinks - "Ok, let me +1 to Shopify." Not awesome. This causes an oversell of the product, which exactly what I'm paying to prevent. It happens too frequently to keep track, as recently as July 1 - 7. Sold out on Etsy, no deduction occurred on Shopify, which sold it again later. :| Support/Shirly is quick to respond, and they are nice, but they don't have a solution as you can see by their response below.