Rating

4.9

feedback

113

Reviews

chart

#842

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    2%
  • Less than a month
    8%
  • Less than a year
    46%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the team. Many users highlighted the responsiveness and helpfulness of the support staff, mentioning specific representatives like Alejandro, Mario, Natalie, and Rio. Customers appreciated the ease of use of the app, especially in managing inventory across multiple platforms and locations. The app was described as a game-changer for businesses, offering features like inventory tracking, integrations, and generating insightful reports. Users also mentioned the app's ability to streamline processes, save time, and improve overall organization.

Highlights

Excellent customer service and support
Ease of use in managing inventory
App as a game-changer for businesses
Streamlining processes and saving time
Positive impact on organization and efficiency

Rating Breakdown

  • 5
    94% (106 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 26, 2024

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 22, 2024

Normally it is frustrating 'talking' to the chat help desk but today Danielle helped so much and brought her sense of humour to the chat. Thank you

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2024

Great app and excellent customer service. I also like how many integrations have.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2024

After Intuit bought Trade Gecko and then transformed it into QB Commerce, we really loved all the features. Unexpectedly Intuit pulled the plug on their "QB Commerce", and we were left without a viable "master of price and inventory" solution. It took us way too long to find Thrive, but when we finally did, it was a huge relief. We had to build-out a B2B solution off our Shopify, which was not that hard and make several other changes, but Thrive does the heavy lifting for us now. We find Thrive to be intuitive to use and their customer service is OUTSTANDING. All the reps are solid, including Alejandro and they tag-team and keep track of our service history. These guys are proactive with their service and remarkably timely. We're very grateful for this app and strongly recommend.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for leaving this wonderful review! We're sorry that you had to rebuild your online presence a bit, but it's great Thrive was able to help fill the gaps! Alejandro is great and we'll pass along the feedback.

5 / 5 Share

May 20, 2024

Thrive is AMAZING! Not only are they great to work with, but they are knowledgable and prepared to help you take your inventory to the next level!

Store

My Store

Using app

5 days

Developer Reply

Thank you for this review! We're happy that you're happy with Thrive :-)

All reviews

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