Thrive by Shopventory
Thrive Inventory by Shopventory
Rating
4.9
feedback
113
chart
#842
All reviews
Rating Breakdown
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Aug. 22, 2024
Normally it is frustrating 'talking' to the chat help desk but today Danielle helped so much and brought her sense of humour to the chat. Thank you
May 28, 2024
Great app and excellent customer service. I also like how many integrations have.
May 23, 2024
After Intuit bought Trade Gecko and then transformed it into QB Commerce, we really loved all the features. Unexpectedly Intuit pulled the plug on their "QB Commerce", and we were left without a viable "master of price and inventory" solution. It took us way too long to find Thrive, but when we finally did, it was a huge relief. We had to build-out a B2B solution off our Shopify, which was not that hard and make several other changes, but Thrive does the heavy lifting for us now. We find Thrive to be intuitive to use and their customer service is OUTSTANDING. All the reps are solid, including Alejandro and they tag-team and keep track of our service history. These guys are proactive with their service and remarkably timely. We're very grateful for this app and strongly recommend.
Thanks so much for leaving this wonderful review! We're sorry that you had to rebuild your online presence a bit, but it's great Thrive was able to help fill the gaps! Alejandro is great and we'll pass along the feedback.
May 20, 2024
Thrive is AMAZING! Not only are they great to work with, but they are knowledgable and prepared to help you take your inventory to the next level!
Store
My Store
Using app
5 days
Thank you for this review! We're happy that you're happy with Thrive :-)
May 15, 2024
Thrive has been super useful to our company. There's a lot of great uses and easy to use features. Alejandro is super helpful whenever I run into something I can't figure out. All you have to do is message the support team with any issues and they'll fix it or help you find a solution very quickly.
We appreciate you leaving this 5-star review! Alejandro is great on our support team and it's awesome you're been able to utilize all of the Thrive features.
Feb. 23, 2024
We have two separate brick & mortar stores that also each have an online presence and they share about 60% inventory overlap. Shopventory is enabling us to serve both online shops from the same inventory pool location to provide online stock while tracking what is in each physical store separately with seemless transfers between them all. We wouldn't even be able to do this with Shopify Plus. So we are saving a ton by using Thrive and also keeping things so organized. Their support helped us get all of this set up and they answer questions so fast. I can't say enough good things.
Thanks for leaving this 5-star review! You definitely have a complex business use-case and we're happy that Thrive is able to manage your inventory for multiple locations successfully.
Jan. 15, 2024
Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.
Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.
Jan. 5, 2024
I've used this for a few years and it always works great. Input product names, descriptions, photos all in one place and have it sync to the POS and Ecommerce platform. Keeps track of recipes, variants, and so much more.
Thank you for your continued use and positive feedback on Thrive! We're thrilled to hear that its functionality, including product management and sync with POS and Ecommerce platforms, has been consistently effective for you. Knowing that it helps manage recipes and variants effectively is great feedback for us. We're committed to continuous improvement and your satisfaction. If there's anything else we can do to enhance your experience, please let us know!
Jan. 2, 2024
We have been using thrive for the last 4 years and absolutely love it. they have amazing customer support that is always available. They are always able to help no matter the issue. We have used through multiple integrations of POS systems. They also continue to update their software to be more user friendly and to create more offerings within the software with out charging you extra. Big fan
Thank you for your loyalty and fantastic feedback on Thrive over the past four years! We're delighted to hear that you love our software and find our customer support consistently amazing and helpful. It's great to know that our software has adapted well through multiple POS integrations and that you appreciate our continuous updates and added features without additional charges. Your enthusiasm as a big fan is incredibly motivating for us. We're here for any further support you need and look forward to continuing to serve you!
Dec. 26, 2023
Best app ive ever used!! The customer service is incredible. Mario really made sure to answer all my questions and walk me through each feature. Saved me a bunch of time by helping me out and teaching my all the capabilities of this incredible app. A+++++ highley recommended for brick and mortar plus shopify integration! Thanks guys!!
We're thrilled to hear that our app is the best you've ever used and that you've had an incredible experience with our customer service! It's wonderful to know Mario was able to thoroughly answer your questions and guide you through the features, saving you time and enhancing your understanding of the app's capabilities. Your high recommendation, especially for brick and mortar and Shopify integration, means a lot to us. Thank you for your enthusiastic support and for choosing our app! We're always here to help if you need anything else.
Dec. 7, 2023
We love working with Thrive! Their customer service is unparalleled and they have gone out of their way to make their system work better for our business. We have been able to track inventory, create auto-ordering retail locations, and see data we have never been able to see. Waste company wide has gone down and we have been able to focus on producing and growing the things that our business needs to grow. Highly recommend this company!
Thank you so much for your review! Our customer care team works hard to help you succeed. It's so great to hear that waste has gone down across your company. That will save a lot of money! Keep focusing on growing your business and let us help you along the way :-)
Dec. 6, 2023
I have been using Shopventory for years, and it's about time I write a review. This inventory app is GREAT! It syncs well, updates great and displays everything we need. The bundles & variations are perfect for those needing those features with their inventory and now with the recently added Shopify fields, it allows me to update everything in one place. I have had the BEST support from this team, I have used a lot of apps over the years with Shopify and these guys are good at what they do and are quick to help, and if they can't they find someone else who can. We have multiple locations, and thousands of products and enjoy working with this app to organize them all. If you are questioning this app for inventory, don't. Get it.
Thank you for your 5-star review! Thrive is a great tool for syncing product information out to Shopify and we're always looking for new ways to support you. We're happy you use Thrive for your multi-location business!
Nov. 16, 2023
Danielle not only created a report I needed but then sent me a video with her voice over showing me exactly how to create and manipulate the report to meet my needs.
Thanks for leaving your great review of Thrive! It makes us happy knowing Danielle was able to help you.
Nov. 15, 2023
Natalie was super good and patient when I reached out. She took her time to manually sync every single product which had sync issue I provided and made them work right away. She was very professional and nice. Great experience!
We appreciate your 5 star review and giving Natalie your compliment! We're happy to have you as a customer.
Nov. 9, 2023
Natalie was very helpful in communicating what is possible and strategies for solving my issue.
Thanks for your feedback on Natalie! We will make sure to give her your compliments.
Nov. 3, 2023
Rio was very personable and attentive. It was nice talking to someone who actually seemed like a real human being. Very good customer service.
We're pleased to hear that you had a positive interaction with Rio! Providing personable and attentive customer service is important to us, and we're glad that Rio made you feel like you were talking to a real human being.
Oct. 16, 2023
Great service by Mario!
Thanks for the 5-star review! We will let Mario know :-)
Oct. 12, 2023
Amazing customer service and a great way to manage inventory. Especially great if you are trying to manage inventory across multiple platforms.
Thank you for your kind words! We're delighted to hear that you've had an amazing customer service experience with us and that our inventory management solution is working well for you, especially across multiple platforms.
Oct. 6, 2023
Rio was extremely prompt with answering my questions today, as is the rest of the Shopventory/Thrive team. I always get the help I need and love their integration. It's especially clutch that they recently added Vendors and Product Types to sync to their integrations. This has saved me a lot of time in my job and I appreciate how much they try to make changes based on what they hear from their customers.
Thank you for sharing your positive experience with Rio and the entire Shopventory/Thrive team! We're thrilled to hear that our team has been prompt and helpful in answering your questions. We're dedicated to providing valuable integrations and continuously improving our software based on customer feedback. We're especially pleased to hear that the recent additions of Vendors and Product Types to our integrations have saved you time in your job. If you ever have more suggestions or need further assistance, please feel free to reach out. Your input helps us make positive changes to better serve you.