Thrive Inventory Management
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the team. Many users highlighted the quick and efficient support they received, with specific mentions of team members like Shakillia, Danielle, Mario, Natalie, Alejandro, and Rio for their outstanding assistance. Customers appreciated the app's features for inventory management, ease of use, and the ability to sync between different platforms seamlessly. The app was described as a game-changer for businesses, especially those with multiple stores and complex inventory needs. Users also mentioned that the app helped them save time, improve inventory control, and enhance their overall business operations.
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Needs more work on transfers between stores and what it allows and doesn't allow as far as transfers. I spend more time on inventory control then doing what i need to as far as transferring product between stores. NOT IDEAL for multi stores or large inventorys that do online shopping and instore sales, unless you want to spend EXTRA time on inventory control.
Thank you for taking the time to share your feedback. We're sorry to hear your experience with transfers hasn't met your expectations. Managing inventory across multiple locations is a critical workflow, and we know transfer flexibility can make a big difference in day-to-day operations. We'd love to better understand the specific limitations you're running into. Our team is actively improving multi-location workflows, and feedback like yours helps shape those enhancements. If you're open to it, please reach out to our support team so we can review your setup together—there may be ways to streamline your current process, and we'd also like to learn where the product is falling short. We appreciate you giving Thrive a try and hope we have the opportunity to improve your experience.
Once I got past the AI Assistant, I was put in touch with Shakillia and was thrilled with her honesty and quick ideas for fixing an issue we were dealing with - a report we use every day that no longer was alphabetizing with the new updates. She is an outstanding human - smart and nimble. THRIVE is lucky to have her interface with their customers.
Thank you for the wonderful review! We're so glad Shakillia was able to jump in with a quick solution and provide the support you needed. We'll be sure to share your kind words with her—she'll really appreciate them. Thanks for choosing Thrive!
We had a team of Thrive advisors work with us to fix some third-party problems, and they all did a great job explaining options, giving step-by-step information, anticipating our needs, and frequently checking in with us. While the problems weren't ideal, we're so much more familiar with Thrive now, thanks to the awesome knowledge and customer service we received!
Thank you for your kind words and for being a Thrive customer for the past five years! While we're sorry you ran into those third-party challenges, we're glad our team was able to help and make the process easier. We truly appreciate your feedback and your trust in Thrive. Thanks for being part of our community!
Thank you for your 5-star review!
We have a fairy complicated setup with cross product bundles and multiple stores, and the thrive team is amazing!
Hi - we're happy to hear Thrive has been useful for creating bundles at multiple stores! Thanks for your great review.
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