Thrive Inventory Management
The reviews for this Shopify App are overwhelmingly positive, with customers praising the excellent customer service provided by the team. Users appreciate the quick responses, helpful guidance, and personalized support they receive when facing issues or needing assistance. The app is described as a game-changer for businesses, especially in terms of inventory management and integration with multiple platforms. Customers highlight the ease of use, comprehensive features like inventory tracking, and the ability to generate insightful reports. The team's knowledge, patience, and proactive approach in addressing customer needs are highly valued by the users. However, there are a few reviews mentioning the need for improvements in specific areas like transfers between stores and certain limitations in reporting functionalities.
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Needs more work on transfers between stores and what it allows and doesn't allow as far as transfers. I spend more time on inventory control then doing what i need to as far as transferring product between stores. NOT IDEAL for multi stores or large inventorys that do online shopping and instore sales, unless you want to spend EXTRA time on inventory control.
Once I got past the AI Assistant, I was put in touch with Shakillia and was thrilled with her honesty and quick ideas for fixing an issue we were dealing with - a report we use every day that no longer was alphabetizing with the new updates. She is an outstanding human - smart and nimble. THRIVE is lucky to have her interface with their customers.
We had a team of Thrive advisors work with us to fix some third-party problems, and they all did a great job explaining options, giving step-by-step information, anticipating our needs, and frequently checking in with us. While the problems weren't ideal, we're so much more familiar with Thrive now, thanks to the awesome knowledge and customer service we received!
We have a fairy complicated setup with cross product bundles and multiple stores, and the thrive team is amazing!
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