Française review for Thrive Inventory Management

I downloaded the app for linking to our Shopify, although it performed reasonably well for many things, it did not meet our needs so I deleted the app from our Shopify apps in September. However, I just was charged $2,387.00. I think these guys try hard, but clearly not hard enough. I'll be doing a charge back. I was told in an email after complaining that "Just deleting our app will not cancel your subscription to Shopventory." BEWARE! After reading their response below, I reiterate, BEWARE, they will get you to upgrade when you are 'testing' their system and you can only do this by entering a CC number, which in order to test it properly, I did. However, after deleting the system off of where I originally accessed it in Shopify, they did not process this forward. Like I said these guys try very hard, they had a great amount of attention on customer service and they were all very good with it. But customers also need to be aware of this. Because their service and product is good, I have changed my rating to 3 stars. The company needs to understand that there are consequences for doing business in a certain way. If the company amends their practice to adjust accordingly, I'd be happy to update to 5stars.