All reviews

Rating Breakdown

  • 5
    95% (181 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 93% (172)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2026

Quelle réactivité super service, merci Iris du service client !

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 4, 2026

Utilizó la app en distintas tiendas de momento me ha servido mucho, es fácil de configurar y editar. El soporte dado por Riley fue muy bueno.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

De momento he tenido una excelente experiencia con la app, es fácil e intuitiva. De igual forma la atención recibida por el área de soporte en especial de Avery, fue increíble.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2026

Excellent help on ShopVid, professional and patient, Hena

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

April 29, 2026

Wonderful app. We are using on our 2 stores. Avery was helpful from their team. She quickly resolves the issue whenever we face any Thanks

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

Amazing experience with this app! Olivia supported me very well throughout and made everything so smooth and easy. The app is truly amazing and super helpful—highly recommended to anyone looking for great support and usability!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2026

We’ve had a great experience using ShopVid so far. The app is easy to set up and integrates smoothly with our storefront, especially for adding shoppable video content that improves engagement and product discovery. What really stood out was the support — Avery was incredibly helpful, responsive, and proactive in making sure everything worked properly on our theme. It made the whole setup process much easier. Highly recommended if you're looking to add video commerce features to your store. Thanks again Avery!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2026

Store

VO7

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2026

I was very satisfied with the app, and the "Hena" staff provided very enthusiastic and prompt support. I was surprised that it was completely free.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2026

Game changer for my business—boosted sales by letting me tag products directly in videos for easy shopping. Big thanks to Russ for fast, efficient support. Highly recommend for better conversions and smoother selling.

Using app

24 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 16, 2026

One of the best app in shopify!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Such a wonderful app. Loved it. Customer service is superb & quick. Customer service agent 'Aughust' was very helpful.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 15, 2026

Great support from Ethan. I have the free version and he still helped. There seems to be a few extra features need for user experience but the tech team is on it.

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 11, 2026

Avery was amazing and helped me set up what I needed exactly how I wanted. Great app.

Using app

34 minutes

Total reviews

4

Average rating

5.0

1 / 5 Share

April 12, 2026

SCAMMERS! This app will slow down you're page add unwanted codes causing conflict in checkout and product pages raising your INP levels, also no support email or any form of contact, STAY AWAY!

Store

HamzFit

Using app

3 days

Total reviews

11

Average rating

1.7

Developer Reply

Dear Hamzfit's store owner, We understand your concern regarding the impact on your site performance. Our technical team has carefully reviewed your report regarding the site performance issue and wanted to update you on our findings. After investigating, it appears that the remaining code affecting performance is not from Shopvid, but from another SEO-related app previously installed on your store We’ve sent you a follow-up email with detailed guidance to help you safely remove those leftover code snippets. Please reply to us there so we can work together to resolve this. Best regards, Shopvid Support Team

5 / 5 Share

April 6, 2026

This app has completely transformed how we showcase our products on Shopify. It seamlessly turns our Instagram Reels and TikTok videos into beautiful, shoppable galleries that load fast and look native to our store. The setup took just minutes, and we immediately saw a noticeable boost in engagement and click-through rates. What truly sets ShopVid apart, however, is their support team. I had the absolute pleasure of working with Russ, who provided great support from start to finish. He was incredibly responsive, knowledgeable, and went above and beyond to ensure everything was working perfectly for our store. Any question I had was answered in minutes. If you're looking for a powerful, easy-to-use video marketing tool backed by a team that genuinely cares about your success (special shout-out to Russ!), look no further. Five stars all the way!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2026

A great app for video reviews, easy to use and very efficient. What really stands out is their quick and responsive chat support. I connected with their representative, Arthur, and the response was prompt and my issue was resolved smoothly. Thumbs up!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

This app is truly excellent, and their support is the best I have ever experienced. They have helped me a lot and provided great guidance throughout. I highly recommend it to anyone who wants to improve their store.

Store

Sufiana

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2026

Allie took great care with navigating the widget for us! Easy Peasy!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2026

Using app

About 7 hours

Total reviews

2

Average rating

5.0