Shopwaive: Credit & Payments

Aug. 8, 2024

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

July 25, 2024

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

July 2, 2024

Great app and amazingly responsive team! Sean and the team are always just an email away and happy to hop on a call to discuss any issues as well as brainstorm how to be a true value add for the business. Truly appreciate the Shopwaive team and all their hard work!

July 1, 2024

Impeccable service. They have helped me with everything very quickly and efficiently. Both the app and the team are 100% recommendable.

June 7, 2024

We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.

April 12, 2024

Great support staff, really helpful with answering questions and making adjustments to customize to your business.

March 20, 2024

Shopwaive has been a life-saver for our small business! We needed something simple and affordable to issue store credits to our customers after a massive change in our industry that would have severely affected us financially if we had to issue regular refunds. Shopwaive provided that solution and has been exceptional in customizing the features exactly how we needed them. Their customer service has been in the top 3% I've ever experienced anywhere and I can't recommend them highly enough. Trust me, you NEED Shopwaive and your customers will thank you!

Jan. 20, 2024

Amazing app and the best customer service I have ever seen, nothing is an issue and sort everything for me. They have even done custom parts i needed

Dec. 15, 2023

This app definitely fixes the issues of Store Credit that we all wish came with Shopify but most of all, the support of everyone here at Shopwaive is extremely understanding of your needs when it comes to issues. They are very quick to respond and fix the issue. We had an issue of two apps canceling out a key feature of our website which causes havoc with our customers but Sara was thorough during the process and updated me as much as possible until it was completely fixed! I cannot thank the team enough for working with us during this time and we 100% believe this is the product everyone should look into!

Nov. 15, 2023

The best customer service ever, Sean at Shopwaive was very helpful and he was able to solve any issues I encountered. His team delivers new features fast and upon request, I would definitely recommend you to use this app.

Oct. 21, 2023

In my 25 years in and around the computer industry, Shopwaive stands out as the most exceptional developer I've collaborated with—and by a significant margin. Sean’s keen listening skills allow him to truly grasp the core objectives and challenges, translating them into user-focused, efficient solutions. What sets Sean apart is his genuine care for his clients' success. His commitment feels authentic, making working with him a dream. I wholeheartedly recommend Sean & Shopwaive.

Oct. 11, 2023

Shopwaive is incredible. We used numerous different apps first for implementing store credit, but none worked well. Finding Shopwaive was the best thing in the world. The functionality, UX, and support are the best. They were able to help with additional custom functionality as well to improve our store for our client further. This has been the best app/developer I've worked with in the five years I've been working in Shopify. HIGHLY RECOMMENDED.

July 15, 2023

I really like this app because it gives me both money and shipping credits! Also it was easy to set up, and is easy to use. The support team is super helpful and quick to respond. They are also open to suggestions and making the app better based on feedback.

May 1, 2023

I love this app because it offers both monetary and shipping credits! The support team is very responsive and helpful. And they are very open to feedback and enhancement requests. It's been extremely easy to use.

March 10, 2023

Excellent customer service and a wonderful app that works really well. The app works splendid with the POS system and website as well.

Feb. 6, 2023

This app does what we need it to do - it was easy to set up, is easy to use, and our customers (generally) have an easy time using it. The support team is incredibly responsive and helpful!

Jan. 10, 2023

This app does exactly as described. There was a bit of a small glitch after I installed it, though no fault of the app itself, but after informing Shopwaive of the issue, the Shopwaive support team quickly resolved the problem. The app works well and does what its supposed to do and Shopwaives support is "Top Notch" 5 STARS

March 22, 2022

I am using this app on our website and the support has been amazing. I would recommend the app, it is easy to setup and the response is always fast and supportive.

Feb. 18, 2022

Worked great when I downloaded the app but the next day, it wouldn't open and I got a "Deceptive Site Ahead" warning.