All reviews

Rating Breakdown

  • 5
    87% (13 ratings)
  • 4
    7% (1 ratings)
  • 3
    7% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

June 7, 2024

We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2024

Great support staff, really helpful with answering questions and making adjustments to customize to your business.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2024

Shopwaive has been a life-saver for our small business! We needed something simple and affordable to issue store credits to our customers after a massive change in our industry that would have severely affected us financially if we had to issue regular refunds. Shopwaive provided that solution and has been exceptional in customizing the features exactly how we needed them. Their customer service has been in the top 3% I've ever experienced anywhere and I can't recommend them highly enough. Trust me, you NEED Shopwaive and your customers will thank you!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2024

Amazing app and the best customer service I have ever seen, nothing is an issue and sort everything for me. They have even done custom parts i needed

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

This app definitely fixes the issues of Store Credit that we all wish came with Shopify but most of all, the support of everyone here at Shopwaive is extremely understanding of your needs when it comes to issues. They are very quick to respond and fix the issue. We had an issue of two apps canceling out a key feature of our website which causes havoc with our customers but Sara was thorough during the process and updated me as much as possible until it was completely fixed! I cannot thank the team enough for working with us during this time and we 100% believe this is the product everyone should look into!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2023

The best customer service ever, Sean at Shopwaive was very helpful and he was able to solve any issues I encountered. His team delivers new features fast and upon request, I would definitely recommend you to use this app.

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 21, 2023

In my 25 years in and around the computer industry, Shopwaive stands out as the most exceptional developer I've collaborated with—and by a significant margin. Sean’s keen listening skills allow him to truly grasp the core objectives and challenges, translating them into user-focused, efficient solutions. What sets Sean apart is his genuine care for his clients' success. His commitment feels authentic, making working with him a dream. I wholeheartedly recommend Sean & Shopwaive.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

Shopwaive is incredible. We used numerous different apps first for implementing store credit, but none worked well. Finding Shopwaive was the best thing in the world. The functionality, UX, and support are the best. They were able to help with additional custom functionality as well to improve our store for our client further. This has been the best app/developer I've worked with in the five years I've been working in Shopify. HIGHLY RECOMMENDED.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2023

I really like this app because it gives me both money and shipping credits! Also it was easy to set up, and is easy to use. The support team is super helpful and quick to respond. They are also open to suggestions and making the app better based on feedback.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2023

I love this app because it offers both monetary and shipping credits! The support team is very responsive and helpful. And they are very open to feedback and enhancement requests. It's been extremely easy to use.

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Thank you for your review. We're glad you've enjoyed using the app, thank you for your feedback!

5 / 5 Share

March 10, 2023

Excellent customer service and a wonderful app that works really well. The app works splendid with the POS system and website as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review Derpy Cards! We are committed to providing the best customer service possible, and this feedback provides our team assurance we are meeting those goals! Thank you!

5 / 5 Share

Feb. 6, 2023

This app does what we need it to do - it was easy to set up, is easy to use, and our customers (generally) have an easy time using it. The support team is incredibly responsive and helpful!

Store

YIREH

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Team YIREH! We're happy to serve your growing business. And we've enjoyed working with your team so much we'd like to include a plug. Should anyone read this, check out YIREH at https://shopyireh.com, some of the best selection of ethically-made clothing we've ever seen. For real, go check it out!

5 / 5 Share

Jan. 10, 2023

This app does exactly as described. There was a bit of a small glitch after I installed it, though no fault of the app itself, but after informing Shopwaive of the issue, the Shopwaive support team quickly resolved the problem. The app works well and does what its supposed to do and Shopwaives support is "Top Notch" 5 STARS

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Wow! That review blew our socks off, thank you for your kind words. The team at Shopwaive is here to please and make our customers happy, this reassures us we're doing something right and will continue to dedicate ourselves to providing only the best customer service!

4 / 5 Share

March 22, 2022

I am using this app on our website and the support has been amazing. I would recommend the app, it is easy to setup and the response is always fast and supportive.

Using app

2 months

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for taking the time to leave us a review! We much appreciate your feedback.

3 / 5 Share

Feb. 18, 2022

Worked great when I downloaded the app but the next day, it wouldn't open and I got a "Deceptive Site Ahead" warning.

Using app

16 days

Total reviews

7

Average rating

3.7

Developer Reply

Thank you for the review. We apologize for the issue you were experiencing, as the app was being first released on Shopify we integrated new features for SMS text messaging verification that required the app to be temporarily unlisted. All the new features have been released and if you are experiencing any issues at all, please reach out to our team at [email protected], we'd like opportunity to make it right as soon as possible. Thanks for trying out the Shopwaive app, have a great day!