All reviews

Rating Breakdown

  • 5
    54% (7 ratings)
  • 4
    8% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    31% (4 ratings)
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1 / 5 Share

June 21, 2024

How to uninstall this app

Using app

--

Total reviews

2

Average rating

3.0

Developer Reply

Seriously? Do we get 1 star because you can't figure out how to uninstall an app in Shopify? Go to google.com and type "how to uninstall a shopify app". Is it that difficult? You have the app support and Shopify support both available to help you with uninstalling the app. It's as easy as removing an application on a mobile device. Also I checked your account and I've seen that you have already uninstalled the app. What is your problem???!!!

2 / 5 Share

March 25, 2024

no it still shows on my site and its confuses my customers I won't reomove something thats true and hasn't been fixed

Using app

About 1 year

Total reviews

4

Average rating

4.3

Developer Reply

Hi, I've sent you email to your Gmail email account (just as you asked to do) asking for the request access code as I need access to your account in order to check the issue. It would be great if you could also send me a screenshot as what you see may even not belong to our app. You haven't replied to any of my emails. It looks like none of your emails are working and there is no way to communicate. Please reply to email I've sent to you yesterday to your Gmail account. Kind regards, Magda

1 / 5 Share

Nov. 27, 2023

does not function the way it should uninstalled and now am left with a change to my storefront product pages that puts a apply discount field on it that did not go away with removal. please contact so this can be resolved

Using app

14 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Thank you for the review. The best way to resolve this kind of issues would be to directly contact our support. We quickly help our customers in case of any issues. As you've uninstalled the app, I can't see your contact details. Please reply to [email protected] so we can help you. We will need some details from you and it would be best to exchange the messages in private. Kind regards, Magda

1 / 5 Share

July 13, 2023

Left a bug on our website that cannot be removed! Uninstalled the app, 3 days later still have same problem. We cannot get rid of it, Do not recommend at all!!

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you for your review. I tried to search any email from you regarding the issue. We have support to resolve any app related issues. We help our customers quickly. Usually the problem when you see the app elements on your website is not related with the app working, but with the browser cache. Have you tried to clear it? If the issue persists please contact us so we have a chance to help you. Please consider updating the review. Kind regards

1 / 5 Share

May 12, 2023

Why js it still on. the page after install?? Terrible app. If othes have had this problem, be public about uninstall issues. NO Transparency.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. I checked your store and I can confirm that the application code has been deactivated. It could be the browser cache that causes the problem. Please try to clear your browser cache and you should no longer see the content that comes from our application.

4 / 5 Share

April 19, 2023

The app seemed promising but it adds a strikethrough to the "pay in 4 installments" message from shop pay on product pages, and I have had no response from support after repeatedly contacting them. Now that I've uninstalled the app, it seems that the "apply discount" box is still stuck on our product pages. This could have been a great app if we could get support for it. UPDATE: It seems that their responses aren't able to get to my inbox for some reason (I've checked spam and am still getting everything else so I'm not sure what's up). We've gone with another app at this point, but I've added another star to my review for their efforts.

Using app

5 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for your review. You contacted our support three times. Each time we replied to you. Please check your mailbox rosal***@sock-dreams.com . We tried to access your store but the store is protected with a front-end password. We need to get access to your store in order to help.

5 / 5 Share

Dec. 20, 2022

App works well and is able to be customised to suit page. Team was quick and helpful in resolving any questions.

Using app

12 days

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 28, 2022

Thank you for fixing the issue I had. The app is working perfectly now. I should have just asked you to install it for me instead of doing it myself.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. Didn't you install any other applications? I checked your pages. There seems to be an issue on your collection pages but honestly it doesn't look like it was caused by our application. The code "assign compare_at_price = target.compare_at_price..." doesn't come from our application. Our team replies to all support requests within 12 hours. You sent us a message an hour ago. We would love to help.

5 / 5 Share

Nov. 25, 2022

Great app, does exactly what it should. Amazing customer service too. I have a custom theme built on my Shopify store and needed one small display issue fixed and got help extremely fast - thanks Adam! Very happy with the service.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

the app works fine doing what it's supposed to do, and support is super-fast and effective.. super positive

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Had a few problems that the app was not able to rectify, however the customer service team was able to quickly fix this. Awesome service Adam!

Store

Seaga

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2022

Incredibly easy set up even with my custom theme. I had a slight display issue due to my theme and support fixed it right away! Fantastic app, fantastic support team. Thanks Adam!

Using app

2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 22, 2022

I really like this app. Easy to use. Works great. I needed some customizations for my site and tech support got back to me right away and was so helpful. I highly recommend!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such an amazing review! It's much appreciated. All the best, Adam