All reviews

Rating Breakdown

  • 5
    70% (14 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    10% (2 ratings)
  • 1
    10% (2 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 1, 2024

App has great potential, but limited usage and no support. Customer service is non existent. Tried to reach multiple times.... nothing but crickets

Using app

--

Total reviews

2

Average rating

3.0

3 / 5 Share

May 1, 2024

App is great but support is not so great. I have been having issues with mobile and no response back yet from support to fix. Hope to here from them soon

Using app

5 days

Total reviews

1

Average rating

3.0

2 / 5 Share

March 27, 2024

The app in theory works alright. I like that it pops up on the site during a live show. However, the functionality is lacking in a few areas. 1. People cannot access the comment section during the show from any type of mobile device only a desktop. The problem is most traffic comes on the shows via mobile devices. 2. This one is huge, people can add items to a shopping cart from the show, however, when they go to checkout, they get an error page. In order to checkout, they have to leave the show. Most people are either leaving the show with stuff in a cart and then never coming back which is a huge loss in sales. I have reached out to support only to get a response that they are working on it. To pay the monthly upgraded price for a system with such flaws is not sustainable.

Using app

About 1 month

Total reviews

2

Average rating

3.5

2 / 5 Share

March 22, 2024

Good app but terrible customer service - come on guys the app is great but I have been trying to get someone to help me for 4 days - nobody ever mans live chat, no responses to any messages, no transparency or any line of communication just a non-responsive ticket service - you are really letting yourselves down - particularly for new customers trying to get started and experiencing issues - what do customers have to do to get help??

Using app

3 days

Total reviews

4

Average rating

1.3

5 / 5 Share

June 20, 2023

We have been using the app for about 2 months and can highly recommend it. The functionality is amazing and support is available quickly when needed.

Using app

8 months

Total reviews

4

Average rating

5.0

4 / 5 Share

May 18, 2023

So far I am enjoying the App. I would suggest that multiple people be able to log in at once during lives for interactive shopping experience. My team is across the country we like to host lives together with the new arrivals monthly but can't with the app at the moment. I do suggest this app over the other apps very user friendly.

Using app

2 months

Total reviews

2

Average rating

2.5

1 / 5 Share

May 8, 2023

THE APP WORKED FOR 2 WEEKS, THEN EVERYTHING DISAPPEARED. They have very poor customer service, and the app is not working after 2 weeks. I liked the functionality of the app, but after 2 weeks the app no longer works on my site. I've contacted them about 5 times and still haven't received any response....

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

We deactivated your account after you uploaded pornographic content onto our platform which goes in violation with our Terms of Service.

5 / 5 Share

March 10, 2023

I love this app. It's easy to use and it lets me do everything I need. It enhances my products because customers can see how other customers use this product and show how well it worked.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2023

I like it. It's easy to use. Now that I understand it, I think I'm going to have a spectacular website thanks to this app.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2023

We have tested several different apps on shopify and this one was by far the best one in terms of usability and design. Loved using it and had a great impact on conversion rate. Highly recommend!

Store

Dafne

Using app

6 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 21, 2022

Fantastic experience so far - tech was quick to help and excited to see what results we get!! Would reccommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

Really really great interface - the easiest to understand out of the other apps we've been trying! Very happy with Showday

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great application. The set up is really easy. Customer support does his work. I am huge fan of the app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2022

Showday's shoppable video functionality is best in class. One of the most notable features is the native integration with our Shopify store and checkout—this seamless integration was a deciding factor when picking a video partner. Our first video required minor custom development from Showday's dev team and they were quick to assist and beyond accommodating. Showday is constantly iterating and improving their app, and coming up with new tools and ways of experiencing shoppable video. We are looking forward to using Showday as we build out our video program on-site.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

The Showday team is great! Excellent customer support. We are excited to use the app for shoppable videos and live shows on our website.

Store

M2U NYC

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Showday is great for getting the most out of our video content!! Really easy to use and great customer support

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Showday is brilliant and is just what we were looking for in a live shopping app. Integration was seamless and explained clearly and when we did need help the team were quick to arrange a video call to talk us through it. As the app is currently in beta, there are a few teething issues but the team is incredibly efficient at fixing these and making sure we're happy. We love that it simultaneously streams to Facebook and the overall look and usage of the app is outstanding. Highly recommend!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 27, 2023

I love this app, at first it didn't work well. But they really helped and worked on it so it would work great on the website. I'm glad a stuck with it and didn't go to another. It is user friendly. sooo easy to use. Customer service gets back with you fast. My customers love it! Thank you. Update: Unfor, this app is not working well. I am noticing alot of buffering. Which I don't have issues with on facebook. It also kicks people out who are watching it and goes off line. I'm now having a hard time getting ahold of someone. This was my favorite app and really disappointed.

Using app

10 months

Total reviews

12

Average rating

2.2

Developer Reply

Thank you Chef Gina, happy we were able to sort things out and you're loving it!

5 / 5 Share

Oct. 16, 2022

Just installed and used, seamless integration! Will recommend plus it pushes traffic to my store and youtube channel.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the review! Love hearing about your experience and can't wait to see the increase in your site traffic & ATCs 🤩

5 / 5 Share

Aug. 23, 2022

Live shopping is a must have for d2c! Showday helped us cracking this new channel and get the most out of our influencer campaigns, great customer support! Recommended.

Store

JAMPY

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review, glad you're able to maximize monetization of your campaigns! 🙌🏼