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Reviews Summary

The reviews for this Shopify app are polarized, with negative feedback focusing on the misleading information about the app being free and difficulties in logging in. Users expressed frustration over only discovering the true cost after installation, leading to feelings of being scammed. Additionally, there were complaints about the inability to log in due to broken account creation processes. On the other hand, a positive review highlighted the app's effectiveness in automating and streamlining customer touchpoints, improving team collaboration, and enhancing work productivity.