Live Chat & AI Chatbots
The reviews for the Shulex app are mixed, with one negative review mentioning unexpected costs and difficulty logging in, while a positive review highlights the app's ability to automate and streamline customer touchpoints, improve team collaboration, and enhance work productivity.
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This app is not free. You only find out how much it really costs after installing it and trying to set it up. Its a scam!!
hi Monsta-RC, This is the CMO of this company. Thank for the feedback! Could you please tell the problems that you run into. Indeed, I know we have a lot of space to improve, if you can kindly tell us, we'll consider to optimize that ASAP. Also about the fee, we do have a free plan, you can have AI reply for you 50messages/month, which we think should be enough for just started small businesses. Also, if AI is not responding anymore, all conversations will just forward to agents in the `smart inbox` section. Don't worry you won't lose your customer inquiries. If you still having trouble with setting up. We can arrange a meeting to fix that quickly. You can contact me via [email protected]
Shulex has helped automate and streamline all of our customer touchpoints across Shopify store and other ecommerce platforms. This has allowed my team to deal with emails and messages in the most efficient manner. The Shopify integration allows all information to be displayed right in the portal and most of the issues can be resolved without having to leave the Shulex helpdesk. For us, the most important is being to collaborate smoothly among our team members & improve work productivity.
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