Orange Umbrella Co review for Shuttle ‑ Sync with Etsy
Feb. 28, 2025
Great app. We've been using it for several years to send our listings from Etsy to Shopify. We don't use the inventory syncing but for simple transfers it saves us probably 40+ hours a month. I did have an issue recently where photos linked to variations weren't transferring over correctly. I got frustrated because I stopped getting responses to my emails after a few days. It turns out my ticket had accidentally gotten closed. So I know next time that happens to just open a new ticket as they are normally very receptive and answer emails quickly.
Hello, Thank you for leaving the review. I'm sorry for missing your messages, a mistake on my end, which I'd like to blame my email client, but it was me who miscategorized your original message as 'complete' :/ I also would like to add that I did reach out, multiple times in the past week - with no response from the customer. Thank you again, Nimo
