Rose Gold Body review for Shuttle ‑ Sync with Etsy

Oct. 12, 2022

Before I downloaded this app, I tried to import Etsy reviews manually by downloading the export file from Etsy and uploading it to Shopify. But I kept running into errors and ultimately resigned myself to paying for the service. But honestly, I have NO regrets. The process was extremely simple and the interface is very user friendly. But the reason I give this 5 stars is the customer support. I ran into a problem where my imported reviews weren't automatically attaching to products, which would have required me to individually assign all 950+ reviews to products manually. (I found out later that this was because of how I imported products into Shopify before I downloaded the app. It was not Shuttle's fault.) I reached out to support to help me figure out the issue. They responded within a few hours, but instead of just telling me how to fix it, they took the initiative to solve the problem for me through the back end. So the issue was solved with no additional effort on my part, which was fantastic. Ultimately, I definitely recommend this app if importing reviews is giving you a headache.