All reviews

Rating Breakdown

  • 5
    100% (51 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 23, 2024

Sidr has been a savor for my business, as a super small business hitting our tax nexus Sidr has made the process so easy and affordable for me. They take care of state registration and file automatically for me. Would recommend Sidr to anyone big or small. Their communication is top notch and respond almost instantly

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2024

We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

just started using them but so far so good! they're really clear and helpful with setting things up and just filed my first one today! it feels so worth it to have this worry off my back

Store

kuru731

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Extremely fast and accurate help!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2024

I have been blown away by the ease of use and the customer service. I would recommend them to anyone... seriously.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

We are a new customer and have -0- regrets picking and using this app. So far, the customer service has gone above and beyond helping us get caught up and the actual app is so helpful and easy to understand. Great solution to filing and paying sales taxes!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2024

Incredible customer service. I think Tongbo answers questions 24/7. Seriously Tongbo, when do you sleep? ;) I was skeptical in the beginning because it is a newer app and I had horrible customer service experience with Avalara and TaxJar. HORRIBLE. But Tongbo and SIDR are hands down the best app we have installed, ever. All of our states that we have Nexus in, they have registered for Sales Tax licenses and with the states on auto file everything has been seamless.

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

March 13, 2024

This company is a life saver. They make filing state taxes SO easy. Their customer service is amazing. I honestly can't say enough great things!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Our company has tried several sales tax app; however, this app is the most intuitive, user-friendly app on Shopify for sales tax. Customer support was helpful and quick. Highly recommend!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

I really liked the app! It saves the need to spend time filling out returns. The support is just impeccable! They responded to questions and helped set up the app within a few hours. Thank you!

Using app

About 2 hours

Total reviews

20

Average rating

3.2

5 / 5 Share

Feb. 1, 2024

Customer service is extremely responsive and very helpful. They helped me back file taxes and set up automation moving forward. I've only used them for a few weeks - but so far, amazing!

Store

BSAHA

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Big kudos to Sidr Tax for being a lifesaver with my taxes! I did my homework, called around, and tried a bunch of apps before stumbling upon these folks. Let me tell you, they really delivered. Sidr Tax got me all sorted out and up to date with my taxes. The best part? They've been super easy to talk to and kept me in the loop every step of the way. Compared to other places I checked out, their price is a steal for the quality of service they provide. If you're on the lookout for tax help, give Sidr Tax a shot. I'm glad I did, and I'm betting you won't be disappointed either. Props to the Sidr Tax team for making this whole tax thing a breeze! ⭐⭐⭐⭐⭐

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

I'm am so happy I found this App. This is my first year in business and I had no idea how to pay my sales taxes or find out how much. This app made it so easy for me to figure out. I was able to get a demo quickly and they walked me through the entire dashboard. I will like a pro now. Thank you!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

The developer is amazing! He is always quick to help and answer questions, and he went out of his way to help me with sales tax issues. Sidr is my new sales tax BFF!

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Excellent experience with Tongbo at Sidr!! Was very responsive, got back to me via email and chat and was easily available to make a video call with! Highly recommended and our store was set-up easily right away. Thank you Sidr, for making this a great experience and having excellent customer service!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

I can’t express how much I love Sidr Tax, the sales tax collection app for Shopify, developed and owned by Tongbo! It has made managing sales tax a breeze for my online store. The user-friendly interface and seamless integration with Shopify make Sidr Tax a must-have tool for any e-commerce business. With this app, I no longer worry about compliance issues and can focus on growing my business. The automated calculations and reporting features are a game-changer. I highly recommend Sidr Tax to all Shopify store owners looking for a hassle-free way to handle sales tax. Thank you, Tongbo, for simplifying this complex aspect of e-commerce!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

This is a great sales tax app! In my opinion, it's better than Tax Jar. Tongbo is the developer and he is super helpful. I was down to the wire in filing my sales tax and couldn't access the information from my Shopify store. Shopify referred me to this app and Tongbo got me all of the information I needed quickly and very well organized. Highly recommend.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

By far, SIdr Tax has the best support service among all that I have experienced. Tongbo was attentive in answering my questions and provided professional advice on my tax issues. He was so patient to deal with a newbie like me in this area of business. I was so pleased and would give a 10/10 rating for this brilliant service. Highly recommended!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

This is exactly the software that we needed to handle our sales tax concerns. Whatever features that were not available were quickly provided or added to the list of features that will be available in the future. It was a very quick and simple process to install and implement the app. And Tongbo has been extremely helpful through the whole process!

Store

Malie

Using app

2 months

Total reviews

1

Average rating

5.0