Paintaccess review for Signifyd

Sept. 5, 2017

Good app and does what it says. It has an algorithm which will automatically approve or decline a transaction. There have been a couple of high ticket items that the app had declined but with a little bit of research, I submitted evidence that the order was legit (finding customer data on the web, mostly via Google and social media), I got signifyd to approve them in the end. It can sometimes take a couple of days for them to personally review the risk of an order, which is not great if you are an online retailer and quick delivery is key. That is why it gets 3/5. Algorithm gets it right 8/10 times and when you want to re-apply a declined transaction for approval, it can take a couple days. Otherwise, am happy with this app. We signed up for 1% off all transactions go to them, they are making a killing off of us. No fraudulent order has yet been claimed since we've selected this app so cannot vouch for its Chargeback promise to pay back.