Signifyd for Shopify

Signifyd

Guaranteed Protection Against Fraud and Non-fraud Chargebacks

Developer
View on App Store

Rating

4.5

feedback

83

Reviews

chart

#2,259

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    14%
  • Less than a year
    31%
  • More than a year
    53%

Reviews Summary

The reviews for the Signifyd Shopify app are overwhelmingly positive, with merchants praising the app for its exceptional fraud protection, responsive customer support, and seamless integration. Users appreciate the peace of mind provided by Signifyd's Complete Chargeback Protection program, which has helped them scale their businesses without the worry of fraudulent transactions. The platform's reliability, effectiveness in managing fraud, and high approval rates have been highlighted as key benefits. Additionally, the proactive and cooperative nature of Signifyd's team has been commended, with merchants expressing confidence in the app's ability to safeguard their businesses.

Highlights

Positive feedback on fraud protection and chargeback management
Responsive and cooperative customer support
Seamless integration and ease of use
Peace of mind and confidence in transactions
High approval rates and effective fraud detection

Rating Breakdown

  • 5
    78% (65 ratings)
  • 4
    4% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (3 ratings)
  • 1
    14% (12 ratings)

Reviews with Text

  • 99% (82)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 19, 2026

Working with Spencer at Signifyd has been a great experience. Our store has recently seen an increase in chargebacks, so we knew we needed to make adjustments to ensure we had stronger protection in place. Spencer helped guide us through switching to a new plan that better fit our current needs and risk level, and he made the entire process extremely smooth from start to finish and promptly answered any and all questions we had. We highly recommend working with Signifyd to ensure protection for all orders from your store!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2026

We’ve partnered with Signifyd for several years now, and the experience has been consistently positive. Their team is highly responsive, easy to work with, and always ready to provide support when needed. The Complete Chargeback Protection program has been especially valuable; it gives us confidence that our business is safeguarded, no matter how a transaction turns out. Highly Recommended!

Using app

Over 4 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 11, 2026

Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.

Store

Tatcha

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Partnering with Signifyd has been an excellent experience. Our CSM, Hayley, and the entire team are wonderfully responsive and consistently provide exceptional service. With Signifyd as our partner, we have complete peace of mind and the freedom to focus on scaling our business. We highly recommend Signifyd to any company looking for reliable fraud prevention and a proactive, trusted partner.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! We’re thrilled to provide the peace of mind you need to focus on scaling your business. We truly value the partnership.

5 / 5 Share

Dec. 15, 2025

Exceptional service and wonderfully responsive customer support team. A predictable insurance mechanism has allowed us to supercharge our growth without the burden of dealing with fraudulent orders. The Signifyd Shopify app has made integration painless. A++

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We're proud to be part of your growth story! Thank you for sharing your experience.

All reviews

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