Signifyd

Dec. 1, 2025

Working with Signifyd has been an absolute dream. Their team is consistently cooperative, responsive, and incredibly easy to partner with. Every challenge we've faced (from fraudulent orders to chargebacks and everything in between) has been handled with complete ease on their end. What used to feel like a taxing, stressful process has become simple and manageable thanks to their support. Their communication is clear, fast, and genuinely enjoyable, which is rare in this space. I actually look forward to conversations with their team because I know things will get resolved quickly and thoughtfully. Signifyd has been one of the smoothest vendor relationships we’ve ever had.

Nov. 20, 2025

We’ve been using Signifyd for years, and it’s been a fantastic partner for our business. The platform has been incredibly effective helping us manage fraud. Their team is knowledgeable, responsive, and genuinely invested in helping us succeed. Having that kind of support and reliability makes a huge difference. Highly recommend it.

Nov. 18, 2025

Partnering with Signifyd has given us incredible peace of mind and allowed us to focus on what matters most... growing our business. We realized how much time it was taking us trying to monitor and prevent fraud, and when we found out about Signifyd it was a no-brainer. Setup was pretty thorough and after that it's quite seamless. Now we don't have to stress when we get a huge order or something looks fishy, because we know Signifyd has our back with a full guarantee. We really like the fact that they put their own money at risk if they don't perform, which means that they truly stand behind their service. We would definitely recommend Signifyd to other DTC brands that just want to focus on growth without the frustrations of fraud and chargebacks.

Nov. 9, 2025

Best fraud prevention software and amazing client support.

Nov. 5, 2025

Signifyd has been an excellent partner for our business. Since implementing their solution, we’ve seen a 5% increase in approved transactions, resulting in a significant revenue lift. Their comprehensive chargeback management has completely removed that burden from our small team, allowing us to focus on other priorities. The onboarding and integration process was seamless, thanks to their knowledgeable and responsive team. Overall, Signifyd has proven to be a valuable and trusted partner.

Nov. 4, 2025

Oct. 21, 2025

We’ve been using Signifyd for about four years, and it’s been a game-changer. The platform provides reliable, intelligent fraud protection, and their support team is always quick and helpful. Since using Signifyd, we’ve seen higher approval rates and fewer chargebacks. Highly recommend it to any Shopify merchant!

June 9, 2025

Signifyd has improved our ability to manage risk by providing fraud protection and chargeback prevention, giving the business greater confidence in every transaction. For our customer service team, the automation of order verification has streamlined workflows, reduced manual effort, and allowed us to focus on delivering faster, higher-quality support. The Signifyd team are also very responsive.

April 23, 2025

Great tool to steer clear of the bad actors. Excellent support team. They truly are a partner in your business!

March 14, 2025

I would recommend Signifyd, they've been doing a great job of monitoring and advising on our customer's credit card purchases. It's really nice to find an app that has is concerned about customer service! They're very responsive and go the extra mile to help when a problem arises.

Feb. 4, 2025

We love Signifyd. We operate in a high-fraud industry, and they are awesome to work with. We have stellar approval rates, and I believe they have the best fraud detection. They work closely with us, and we don't have to endlessly tinker with rules. They pretty much handle everything.

June 6, 2024

Really great service. The support team is quick to respond to any inquiry. The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.

Dec. 18, 2023

Simply the best in class for chargeback protection and support.

July 25, 2023

they take care of you instantly had the app for 6 years now! recommended! if you have any issues they will respond on a timely manner.

Sept. 15, 2022

We have been partnered with Signifyd for quite some time now, and so far the level of service they provide with securing and protecting not just our business but the customers' safety in online shopping platform too, has exceeded our expectations. I'm glad to know that we are working with a trusted and proven brand.

Oct. 26, 2021

Used Signifyd for past 3 years not one issue, any claims have been settled within days, no more fraud orders thanks to Signifyd.

May 31, 2022

We have been using Signifyd for a long while now. Earlier this year, they took the initiative to contact us since we were on a really old plan and they were looking to shift everyone off. Their team is very patient and transparent with us throughout the entire process. We had to get this approved by Upper Management and everything. Their team is very knowledgeable and it shows that they work and communicate very well. After the contract was signed, their implementation teams and the Customer Success Manager took care of us from getting everything ready on the backend to implementation. We did have a fraud attack a while back and this definitely did scare us, but their app took care of the fraudsters and their team did a great job explaining everything that was going on and resolutions for any issues that come up. I highly recommend Signifyd for your fraud protection needs.

March 9, 2021

We really appreciate the additional protection against chargebacks and the enhanced fraud detection. Their customer service is very helpful when we've needed to make changes to their account and had questions about the process

Sept. 8, 2020

Signifyd has greatly improved our processing time on web orders by providing fraud protection. Less headaches figuring out what is legitimate and what is not. Fast processing of refunds as well.

Sept. 4, 2020

The Signifyd team is very personable and easy to contact if you need to make any updates to the way they interact with your store. They strive to set up quarterly meetings to know what is coming with your business so they can prepare to support you adequately. I've been thoroughly impressed by all of the interactions I have had with their customer care team.