superlinewholesale review for Signifyd

2 / 5

June 17, 2021

We only use them because they are the best option in this space. They have lots of reasons why they don't pay you which we can understand. However, they have "forgot" to pay us two times already but they are very quick to take their fees out every month. We pay thousands a month in service fees but they "forget" to pay us for $80 reimbursements... But I guess that's how all insurance companies work and make money... They take your money for insurance but they "forget" to pay out on claims. *Update* If you have any customer service issues regarding payment, they send a generic email and don't bother to answer their phone calls. They will service your issue and then ask you to update your review but then 3 months, down the road, they "forget" to pay you again. This is ridiculous. You literally have to hound them to get paid.

Using app

About 2 years

Total reviews

1

Average rating

2.0

Signifyd for Shopify
Signifyd
4.0 star
162 reviews

Signifyd Chargeback Protection App for Shopify

Developer
Shopify App Store