Buyitnowdeals review for Signifyd

1 / 5

Aug. 29, 2016

This is a computer program, not a real person looking at the information. When I agreed to the plan I was promised personal assistance to input the data from orders that where a couple days old and high security risk. I waited half the day for the decision but no one actually inputs data. Its a computer program, so I was told by support I had to enter the information myself. The orders I received after installing the program get entered automatically. Now its been almost a month. The program guarantees the Low Risk Only, Denied medium and high risk. Even denied guarantee the prepaid credit card payment. The website/app doesn't not work on my smart phone. Today went to look at the website and see I have 10 previous Cases but can't view them. How would know which orders are guaranteed or denied if I can't see the history? I'm cancelling this. I can do better on my own with the information I already get from shopify.

Using app

28 days

Total reviews

2

Average rating

3.0

Signifyd for Shopify
Signifyd
4.3 star
160 reviews

Signifyd Chargeback Protection App for Shopify

Developer
Shopify App Store