All reviews

Rating Breakdown

  • 5
    93% (28 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (2 ratings)

Reviews with Text

  • 90% (27)
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1 / 5 Share

Aug. 7, 2025

Sadly not a positive experience :( Installed the app but it was only showing some of the offers and despite numerous attempts to contact the app support, we didnt get any response so had to uninstall and look for an alternative app

Using app

7 days

Total reviews

10

Average rating

3.8

Developer Reply

Hi Flirties, We sincerely apologize for the delayed response due to an internal issue. We've sent you an email to follow up and are now fully committed to resolving your concerns and have assigned a dedicated support manager for direct assistance. Thank you for your understanding. We truly appreciate the opportunity to make this right.

1 / 5 Share

Oct. 22, 2024

Super hard to use, customer support is weak! And the operation is complicated, need to register a variety of other website account ID, one operation down download simicart APP for preview, can not preview at all, this is my most troublesome operation of a plug-in, and the fee points are hidden without direct notification

Using app

3 days

Total reviews

2

Average rating

3.0

Developer Reply

We appreciate your perspective. It's always our priority is to deliver a user-friendly experience and provide ample support for our customers, so we’re truly sorry to hear that we did not meet your expectations. We would like to let you know that we've reached out to you via your store email, in hopes that you could share more of your experience with us. We are committed to helping you navigate through any difficulties you may have with the app. Additionally, please allow us to clarify that no costs are required to enjoy the full experience of our app. We do offer additional services if customers have needs beyond what the app has already offered, but these are completely optional. So please don't worry about any hidden fee points that prevent you from publishing your app. Thank you once again for trying out our product, and we hope to have the chance to deliver a better experience for you. Best regards, SimiCart team.