SimiCart ‑ Mobile App Builder

Hi Myteeth team, Patrick here at SimiCart, hope you're doing well. Thank you for your patience and feedback in this regard. I'd like the chance to follow up to support you better. You're correct that revenue and install tracking are standard needs for any e-commerce channel. This is well acknowledged by our team and many Shopify merchants as well. SimiCart, along with Shopify Analytics, helps track this natively, and we understand GA4 is specifically what you need for your business. For that reason, we want to assist you in achieving the integration. In evaluating how to deliver it, our team weighs the complexity and cost of its development and has determined that a global rollout would take significant effort and resources. Knowing how important and urgent this is to you, we kindly proposed to offer it as a one-time development instead. That said, we understand and acknowledge your frustration with this approach, given the additional fee. We're committed to investing in further R&D to find a more suitable and cost-efficient approach going forward. Please let us know how you'd like to move forward with the one-time development, or if there's anything else about this or your mobile app we can help with. Our team remains at your disposal. Thank you again for your patience and feedback. Kind regards, Patrick

Hi Allmartdeal, Thank you for your feedback. We truly apologize if the app caused any inconvenience to your online store. We understand how important storefront performance is in e-commerce, and our team is committed to investigating and resolving the issue for you. We’ve followed up via email and would greatly appreciate the opportunity to support you further in this regard. Sincerely, SimiCart Team

Hi Flirties, We sincerely apologize for the delayed response due to an internal issue. We've sent you an email to follow up and are now fully committed to resolving your concerns and have assigned a dedicated support manager for direct assistance. Thank you for your understanding. We truly appreciate the opportunity to make this right.