Rating
4.3
feedback
43
chart
#8,212
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a month
28%
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Less than a year
53%
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More than a year
16%
Reviews Summary
Simile is a promising app that offers a 'view similar' widget to enhance the shopping experience for Shopify store owners. The app has great potential and is by far the best at its price point for selecting relevant similar products. It is easy to install and integrates well with the store. The app works as listed and provides accurate recommendations, making customers feel like they have more options to choose from. The customer service is highly praised, with quick and thorough responses to queries. The app adds a professional look to the website and is recommended for upselling and recommending similar products. However, there are some downsides to the app. The installation process can be challenging, and some users faced difficulties in adding the widget to their store. The support from the Simile team is lacking, with emails being ignored and the mailbox being full. Additionally, there have been instances where the app stops working, requiring a sync. Overall, with better implementation guidance and improved customer support, Simile could be a valuable addition to any Shopify store.
Highlights
Rating Breakdown
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All reviews
Aug. 2, 2023
As a Shopify store owner, I was excited to try out Simile, a promising app offering a "view similar" widget to enhance my customers' shopping experience. While the app's features seemed impressive, I faced significant challenges during installation. Despite diligently following the provided documentation, I couldn't add the widget to my store. Moreover, my attempts to seek support from the Simile team were hampered as their mailbox was full, leaving me unable to get assistance. I genuinely believe that with better implementation guidance and improved customer support, Simile could be a valuable addition to any Shopify store. For now, I hope the Simile team can reach out to me at [email protected] for timely help to unlock the app's full potential.
May 30, 2023
This is an app with great potential. It is by far the best at this price point for selecting relevant similar products. A couple of downsides, however. Their support is practically non-existent. Two emails were sent, both ignored. The app also displays images that - in my opinion - are too large, and so far we have not been able to find a way to change that. If only their support actually did anything, this would get 5 stars.
April 22, 2022
I have never used this appl but I'm going to test it if is good and it is my first time to start selling online stuff.
Thank you for installing Simile app. Please send us your feedback after testing.
Oct. 4, 2020
One of the best apps to help increase sales by making people feel like they have more options in related goods to purchase. Thanks a million
Thank you very much for your kind review!
May 4, 2020
The app was exactly what I needed. And their customer service is great. I had a problem with a deleted product that kept appearing as recommended and they sorted the issue out really quickly.
Thank you for your review! We are happy to hear that we were able to meet your expectations and resolve the issues quickly.
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