Simple In Store Pickup for Shopify

Simple In Store Pickup

Simple app for adding a store pick up option to...

Developer
View on App Store

Rating

1.9

feedback

14

Reviews

chart

#16,358

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    29%
  • Less than a month
    21%
  • Less than a year
    21%
  • More than a year
    7%

Reviews Summary

The reviews for this Shopify app are quite mixed. On the positive side, many users found the app to be straightforward, easy to install, and effective in adding features like curbside pickup to their online stores. The customer service provided by the developer was highly praised, with quick responses and efficient problem-solving. Users appreciated the cost-effectiveness of the app and the willingness of the team to go above and beyond to help with any issues. However, on the negative side, there were complaints about the app not uninstalling properly, misleading pricing, lack of integration with certain payment methods, and unresponsive support from the developer.

Highlights

Mixed reviews with positive feedback on ease of use and customer service
Issues with uninstallation, pricing, and lack of integration with payment methods
Efficient problem-solving and cost-effectiveness
Positive feedback on adding features like curbside pickup
Complaints about unresponsive support and misleading pricing

Rating Breakdown

  • 5
    57% (8 ratings)
  • 4
    0% (0 ratings)
  • 3
    14% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    29% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 26, 2025

I used this app a while back it worked great. I stopped for a while and tried to reinstall. It wouldn't install properly. I wrote support twice and they never replied.

Using app

Almost 5 years

Total reviews

2

Average rating

2.5

1 / 5 Share

Feb. 28, 2025

Says app is free but when you install it it takes you to a page making you pay to use it. SCAM!!

Using app

5 minutes

Total reviews

3

Average rating

3.7

1 / 5 Share

Dec. 13, 2024

WORST APP EVER DIDN'T EVEN WANT TO OPEN AFTER I PAID 5$

Using app

9 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

June 1, 2024

Approved cahrges, install app and isn't working, support not available also.

Using app

6 minutes

Total reviews

5

Average rating

4.2

3 / 5 Share

Nov. 19, 2020

TLDR; app was fine but very disappointed in the service. I installed the app and it worked okay, it just didn't do everything that I needed it to do so I uninstalled it. It left behind at least some residual code because I still had a product and vendor in the system from the app. I deleted the product but could not find a way to get rid of the vendor. When I contacted shopify support, they recommended I contact the app developer because its was their coding that was left behind, but when I contacted the app developer they insisted it was not their code (even though it was installed from their app) and they couldn't help. Update to reply: Seeing as how there was your product left over in the shop, I don't understand how you can say your app uninstalls everything. The vendor did not disappear when I deleted the product, which is why I contacted you to begin with. It was still your code that left the vendor there. I have since solved the problem without your help, but thank you for your response.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

Hi there! Sorry that you had a leftover vendor at your store. But I can assure you that our app doesn't leave a leftover code because we use Shopify's Script Tag (https://shopify.dev/docs/admin-api/rest/reference/online-store/scripttag). This means whenever you uninstall our app, the script tag gets removed automatically by Shopify. The leftover vendor however, is handled by Shopify since you already deleted the product that has this vendor. I'm sorry Shopify support wasn't able to help you with this. Please don't hesitate to contact me if you need further assistance! Update: I'm so glad you were able to solve your problem! All the best!

All reviews

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