Simple In Store Pickup for Shopify

Simple In Store Pickup

Simple app for adding a store pick up option to...

Developer
View on App Store

Rating

3.0

feedback

13

Reviews

chart

#12,407

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    15%
  • Less than a month
    23%
  • Less than a year
    38%
  • More than a year
    15%

Reviews Summary

The reviews for this Shopify app are mixed, with a range of ratings from 1 star to 5 stars. Positive aspects highlighted by users include the app's ease of installation, its effectiveness in adding features like curbside pickup and in-store pickup, and the excellent customer service provided by the developer. Users appreciated the quick responses and problem-solving skills of the support team. However, some negative aspects mentioned in the reviews include issues with residual code left behind after uninstallation, lack of integration with certain payment methods like ShopPay and PayPal, and conflicts with other installed apps. Despite these drawbacks, the app was generally praised for its functionality and cost-effectiveness.

Highlights

Ease of installation and setup, effectiveness in adding features like curbside pickup and in-store pickup, excellent customer service
Residual code left behind after uninstallation, lack of integration with certain payment methods, conflicts with other installed apps
Mixed ratings from 1 star to 5 stars, functionality and cost-effectiveness

Rating Breakdown

  • 5
    69% (9 ratings)
  • 4
    8% (1 ratings)
  • 3
    15% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    8% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 1, 2024

Approved cahrges, install app and isn't working, support not available also.

Using app

--

Total reviews

3

Average rating

3.7

3 / 5 Share

Nov. 19, 2020

TLDR; app was fine but very disappointed in the service. I installed the app and it worked okay, it just didn't do everything that I needed it to do so I uninstalled it. It left behind at least some residual code because I still had a product and vendor in the system from the app. I deleted the product but could not find a way to get rid of the vendor. When I contacted shopify support, they recommended I contact the app developer because its was their coding that was left behind, but when I contacted the app developer they insisted it was not their code (even though it was installed from their app) and they couldn't help. Update to reply: Seeing as how there was your product left over in the shop, I don't understand how you can say your app uninstalls everything. The vendor did not disappear when I deleted the product, which is why I contacted you to begin with. It was still your code that left the vendor there. I have since solved the problem without your help, but thank you for your response.

Using app

About 1 hour

Total reviews

2

Average rating

4.0

Developer Reply

Hi there! Sorry that you had a leftover vendor at your store. But I can assure you that our app doesn't leave a leftover code because we use Shopify's Script Tag (https://shopify.dev/docs/admin-api/rest/reference/online-store/scripttag). This means whenever you uninstall our app, the script tag gets removed automatically by Shopify. The leftover vendor however, is handled by Shopify since you already deleted the product that has this vendor. I'm sorry Shopify support wasn't able to help you with this. Please don't hesitate to contact me if you need further assistance! Update: I'm so glad you were able to solve your problem! All the best!

5 / 5 Share

Aug. 3, 2020

Straightforward app that performs exactly as needed. Easy to install and set-up. Support from developer was second to none - responses and problem solving best yet. Highly recommended.

Using app

5 days

Total reviews

9

Average rating

5.0

5 / 5 Share

June 23, 2020

I used this app for a couple of months while my retail stores were closed. the app worked very well for curbside pick up and customer service was excellent.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2020

This app worked as described all through the COVID-19. There have been very few bugs that the app creator (Puda, jumps through hoops) to fix that come up. Great job!

Using app

9 months

Total reviews

3

Average rating

5.0

All reviews

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