Reorder Master ‑ Repeat Orders
Reorder Master: Shopify Reorder Repeat Order, Email Reminder
Rating
5.0
feedback
74
chart
#1,509
All reviews
Rating Breakdown
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Nov. 20, 2024
Having recently moved from Prestashop to Shopify one thing my customers missed was the re-order function. The Reorder Master app from HulkApps does this. They also helped me install the app which was much appreciated.
July 11, 2024
操作は比較的シンプルで使いやすい方だと思います。 当然日本のショップでも十分使えます。 「マイページの注文履歴から再注文」と「再注文を促すリマインダーメール」の機能を活用しています。 感心したのがチャットでのサポートがとにかく親切で早いこと。 チャットは英語ですが自動翻訳で日本語でやりとりでき、分からないことがあったらすぐ対応してくれます。 サポート体制にすごく感激しました。
April 15, 2024
Asian Food Grocer gives this app 5 stars, it does exactly what we needed the app to do, our customers are able to reorder from their last orders, and customer service was nice and had a very fast response time and helped us out with any problems we had with the app. I would highly recommend this app to any store that are trying to give their customers access to reordering. Two thumbs up
April 9, 2024
The app installed and worked with just a few clicks, hopefully making the customer's journey much easier. We needed a bit of help with an error that occurred at checkout. Support was instantaneous and incredibly helpful. Thank you Shruti!
March 11, 2024
Great functionalities and a support team that is top quality, both in regard to response time and the quality of help. They have been very helpful in setting up the exact functionalities that we’ve been looking for
Oct. 10, 2023
This is a game changer for me! It makes it very easy for customers to re-order any product. The support team have been amazing and extremely helpful too!
We're thrilled to hear that Reorder Master is making a difference for your business! Your compliment about our support team in particular, has truly made our day. Our team is always committed to delivering top-notch assistance to our valuable customers like you. We promise to keep up the good work. Remember, we're always here if you need anything. Thank you for your wonderful review and the 5-star rating, these mean the world to us! Cheers, The HulkApps Team.
Sept. 14, 2023
This app will be very useful for the customers that regularly order large baskts of items from us as it should save time and maybe even increase AOV by reminding them what they bought before. Set up was easy, I used the support team and in 15mins I was up and away.
Thank you for taking the time to review our app! We are happy to hear that you found our app useful. We are always striving to improve our app and user experience, so your feedback is always appreciated. If you have any questions about the app or suggestions for future improvements, please don't hesitate to contact us. Thank you again!
July 18, 2023
Great app support and easy to use. We had some specific requirements for our store that the dev team of the app was able to implement for us within a short amount of time! Definitely recommended!
Thank you for taking the time to leave your feedback! We are glad that you enjoyed our app and appreciate your positive review. We are continually striving to improve our app and will take your feedback into consideration. Thanks again for your support!
July 15, 2023
Relatively easy to install. Now checking to see how to setup automatic reminder SMS/email for customers to easily reorder.
Thank you for your review! We appreciate you taking the time to provide us with your feedback. We strive to make sure our app provides the best experience for our users, and are grateful for your input. We hope you have a great day.
July 5, 2023
Very easy to customize to give our customers the option to make their ordering process even easier!!
Thank you for your review of our app! We are delighted to hear you enjoyed it. We strive to continue providing new and exciting features for our customers. If there is anything else we can do to make your experience better, please do not hesitate to contact us. Thank you for choosing our app!
April 24, 2023
Thank you so much ! A++ APP and great customer support! <3 Supporter for life! <3 I appreciate everything that you all have done!
Thank you for your kind words! We're thrilled to hear that our customer service team was able to provide you with excellent service. We appreciate your business and hope to continue serving you in the future. Best,
April 20, 2023
Thanks for solving all my problems rapidly. Easy Installation guide. Great customer service provided by Shruti.
Hey there :-) Thank you for sharing your positive feedback about the app and our support service. It's great to hear that you had a good experience with both. Regards,
April 20, 2023
Easy app installation. Customer service is also very responsive, helpful and friendly. Definitely recommend this app to anyone who has a lot of repeat customers on a daily basis.
Thank you for sharing your positive experience with our app and customer service team! We're delighted to hear that you found the app installation process easy, and the team will be so happy when they read your feedback.
April 18, 2023
Great customer service provided by Shruti. The App has seen a massive improvement since I last installed. It's simple and it works. Amazing! 100%
Thank you for leaving us a review. I sincerely hope that our app has contributed to the growth of your business. Regards, Shruti
April 2, 2023
Easy to install but the buttons looked a bit "messy" (we're using a Shopify 2.0 theme and this is not unusual). Asked the team if they could help and it was rectified in a matter of hours. Am yet to promote the customers and they've already started using it. Very pleased. Thanks!
Thank you for sharing your positive feedback about the app and our support service. It's great to hear that you had a good experience with both. Regards,
Feb. 14, 2023
They will set it up for you. Easiest app installation yet. Customer service is very responsive, friendly, and helpful. I would definitely recommend this app to anyone who has lots of repeat customers.
Thank you for the great review! We are very pleased to hear that our customer service was so helpful and that installation was so smooth and easy. We appreciate your recommendation and if there is anything we can do to make your experience even better, please do not hesitate to contact us. Thank you again for your feedback!
Feb. 3, 2023
Perfect integration with their App builder. The bundle of products they offer plus the excellent service from the whole team will help you position a strong tool (app) in the market, very professional looking, fully functional and with the best team behind! 10/10
Thank you for your review for our App! We are so thrilled to hear that you are impressed with our App Builder and the bundle of products we offer. It was our primary goal to provide a reliable and professional-looking tool that would meet the needs of our customers. It's great to hear that you recognize the effort put into our App, and we are glad to have you as part of our team. We look forward to continuing to provide you with the best service possible. Thanks again for your kind words! 10/10
Jan. 31, 2023
We are new to the re-order master app, but found out that re-order apps and subscription apps may not be compatible with each other, based upon the working theme. We have a lot of subscribers, so we kept our subscribing base with appstle and deleted this re-order app. Seemed like it could have worked us, but account profiles for customers with subscriptions reorders versus customers with single (non-subscription) reorders did not seem to work concurrently. We felt that the accuracy of the subscriber re-order functionality was more important to us at this time. The C/S was excellent. They really tried to make it work with a subscription app, though we could not visually ascertain that orders would trigger the correct platform, i.e., a single purchase reorder or subscription reorder. If you have a subscription application, please double check first if this or any re-order app is compatible to function well.
Thank you for sharing your review about our Re-Order Master App. We understand that you considered using this app to better manage your re-orders and subscriptions, but found that it did not work as intended. We apologize for the inconvenience this may have caused and appreciate your feedback. Our team is currently working to ensure that the Re-Order Master App will work well with other subscription apps to ensure that customer information and their orders are accurately managed. To ensure this, we have implemented additional features and testing processes. We hope that in the future this app can make the management of subscriptions and re-orders much simpler. If you have further questions or suggestions, please do not hesitate to reach out. We are always open to feedback to make our processes and services better. Thank you again for your honest review.