Reorder Master ‑ Repeat Orders
Reorder Master: Shopify Reorder Repeat Order, Email Reminder
Rating
5.0
feedback
73
chart
#1,931
All reviews
Rating Breakdown
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Sept. 20, 2022
Great app. Very helpful customer service. I was having trouble adding it to my website and their developers did it for me!!
Thank you for such a great review! We are so glad to hear that our customer service team went out of their way to help you integrate our App onto your website. It is always our goal to provide exemplary service and it appears that was achieved! We look forward to continuing to provide you with the same level of quality service.
Aug. 19, 2022
Top Service und ein super Support. Wirklich zu empfehlen. Die Kunden lieben die Reorder-Funktion ebenfalls.
Thank you for taking the time to leave us your honest review and your warm words bring joy to our hearts. Should you need further help, don't hesitate to reach us back.
Aug. 11, 2022
Really helpful support and great app! I would recommend to anyone looking for a good way for customers to reorder
Thank you for taking your time to leave us your honest review and your warm words bring joy to our hearts. Should you need further help, don't hesitate to reach us back.
July 18, 2022
Fonctionne bien, mais on a du faire quelques ajustements du côté de la mise en page parce que ça ne s'affichait pas bien.
Hello, Thank you for a great review. We really appreciate it. And we apologize to hear that you had trouble with the layout adjustments. If still, you have any trouble setting up correctly we would love to assist you on it to get it fixed. Please do write to us. Thank you!
June 30, 2022
Great app! The Hulk team provides excellent customer service and seamless install and I love the report that shows how many people have used the re-order functionality! We installed it on the suggestion of a customer and are so glad we did! Definitely recommend.
Hi, Thank you so much for your amazing feedback! We are absolutely honored to receive such kind words and truly happy when our customers find our service helpful :) Please do reach out to us any time you are in any kind of doubt or have some questions for us. Have an amazing day ahead! :)
June 28, 2022
We used this app to add an easy reorder button to our account and order pages. Seamless install, clean presentation, and most importantly, top notch customer service. Always responsive in the chat and helpful service, which I think sets truly good apps apart from the bunch.
HI, We are truly happy to hear that you found our app to be user-friendly and well-organized! Thank you for your kind words and recommendations! We always aim to provide you with the best possible service so we are honored to hear that you found our staff helpful! Kindest regards from the team :)
April 22, 2022
This app does exactly what it says on the tin. The support staff is amazing if you can't get it working either. Danin and Manoj were very responsive and even took care of some back end things for me at 0130am EST. Overall great experience!
Hi there! Thank you so much for taking your valuable time to provide us with your feedback! We are pleased to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future. Should you have any other questions or concerns, do not hesitate to reach out!
April 1, 2022
This app is very easy to use. Does exactly what it says. Also very easy for customers to use. Glad I found it.
Hi there! Thank you for your review! Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time!
March 9, 2022
Reorder Master is one of our most used apps, and is necessary for any online shop looking for repeat orders time and time again! Support is excellent and any issues have been resolved. If you want repeat orders quickly and easily, then add this app!
Thank you very much for your review and your kind words. It is our pleasure to assist you anytime you are in need and we also value your feedback since it helps us to constantly improve and upgrade our app. Best regards
July 19, 2023
The App works great and their support is on point. We have been using it for years and I know it has helped. update 2023 - i reached out to have some extra coding to link it with rebuy and they did super fast and no extra cost to me
Using app
Over 3 years
Total reviews
2
Average rating
5.0
Thank you so much for your review and 5-star rating! We are thrilled to hear that you have been using our Reorder Master App for years now and that it has been helping you save a lot of money! We also appreciate your kind words about our customer service team! Our goal is to ensure that all of our customers have a positive experience when using our app. Thank you again for being a loyal customer!
Dec. 10, 2021
App working great so far, and great customer support! Feature request - would be very useful if orders that were repeat orders were able to be flagged, as we manage these differently in production. Thanks guys!
Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations. Feel free to write us back if needed any further assistance. Regards,
Oct. 29, 2021
El servicio al cliente es rápido y sencillo (5 estrellas). La app aún le falta una sección para traducir la información que ve los clientes, pero el soporte se puede encargar de traducirlo por uno, por lo tanto no hay problema. Me gusta mucho esta app :)
We are truly glad to hear that you've had a positive experience with customer support. And we have now added the language settings from where you can translate the required values for your storefront. Feel free to write us back if needed any further assistance. Regards,
Sept. 17, 2021
Great app and it's free! Can't get any better than that. It can be customized and tweaked but it does require some coding knowledge. However, the basic customization options available under settings should be fine for most people. It did require me to insert 1 tiny line of code into my theme to show the reorder button. This might be intimidating for some but clear instructions are provided. If you contact support they will probably do it for you too. Speaking of support, Sanjay was extremely helpful. He was very knowledgeable and he responded to my questions really quickly. I highly recommend this app and the team that is managing it.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Sept. 15, 2021
Very prompt and professional customer service. Team response was amazing they solved my issue within an hour.
Thanks so much for the kind words! We really appreciate the review. Have a great day ahead!
Sept. 14, 2021
Love this simple little app and also the support team behind it. Did exactly what we wanted and when we had a few tweaks issues Amit and colleagues were responsive and very helpful. Fully recommend if you want a simple re-order feature in the account area
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Sept. 10, 2021
Easy enough to install, excellent customer support, and does what we need. Popular with Customers also.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.
Sept. 9, 2021
The app did´t really work the way i wanted it to(my fault for not reading properly) But got a super good and fast support.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Let us know what we should help you with to deserve those 5-stars!
Aug. 21, 2021
I just installed this app, that was easy and quick. It was simple to customize the App as well. I had a question, which was answered within Minutes !!! I truly like to give a 10/10.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
July 20, 2021
Does what is says, but can be a little slow. Has a problem with articles that are out of stock. Helpdesk is quick & very helpfull!
Thank you for your feedback about our app. We’ll strive to do better, however, we're so glad to hear that you got prompt assistance from our awesome support team! We appreciate the kind words. :-)
June 3, 2021
Reorder Master is really useful for shops that have a lot of frequent customers that purchase always the same products. I had a little problem with my css and the team was great to find a solution even if it wasn't so easy. Five Stars!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!