All reviews

Rating Breakdown

  • 5
    92% (68 ratings)
  • 4
    8% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 2, 2023

So far so good. Support is awesome, fast and responsive. Got the set up completed for us and looking how we wanted. We are going to test this app for the next few days to be sure it's working with our other installed apps. Very happy to have found this option for our store. Thanks to Amit for all the help!

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

We're thrilled to hear that you're happy with your experience so far. App support is incredibly important to us, and we're glad that our team was able to provide you with the assistance you needed and have your store set up exactly as you wanted. Best of luck testing the app with your other installed apps - please let us know if there's anything else we can do to help. Thanks again for your review, and a special thanks to Amit for getting you started.

5 / 5 Share

Sept. 20, 2022

Great app. Very helpful customer service. I was having trouble adding it to my website and their developers did it for me!!

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for such a great review! We are so glad to hear that our customer service team went out of their way to help you integrate our App onto your website. It is always our goal to provide exemplary service and it appears that was achieved! We look forward to continuing to provide you with the same level of quality service.

5 / 5 Share

Aug. 19, 2022

Top Service und ein super Support. Wirklich zu empfehlen. Die Kunden lieben die Reorder-Funktion ebenfalls.

Using app

8 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us your honest review and your warm words bring joy to our hearts. Should you need further help, don't hesitate to reach us back.

5 / 5 Share

Aug. 11, 2022

Really helpful support and great app! I would recommend to anyone looking for a good way for customers to reorder

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking your time to leave us your honest review and your warm words bring joy to our hearts. Should you need further help, don't hesitate to reach us back.

4 / 5 Share

July 18, 2022

Fonctionne bien, mais on a du faire quelques ajustements du côté de la mise en page parce que ça ne s'affichait pas bien.

Using app

12 days

Total reviews

10

Average rating

4.7

Developer Reply

Hello, Thank you for a great review. We really appreciate it. And we apologize to hear that you had trouble with the layout adjustments. If still, you have any trouble setting up correctly we would love to assist you on it to get it fixed. Please do write to us. Thank you!

5 / 5 Share

June 30, 2022

Great app! The Hulk team provides excellent customer service and seamless install and I love the report that shows how many people have used the re-order functionality! We installed it on the suggestion of a customer and are so glad we did! Definitely recommend.

Using app

About 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Hi, Thank you so much for your amazing feedback! We are absolutely honored to receive such kind words and truly happy when our customers find our service helpful :) Please do reach out to us any time you are in any kind of doubt or have some questions for us. Have an amazing day ahead! :)

5 / 5 Share

June 28, 2022

We used this app to add an easy reorder button to our account and order pages. Seamless install, clean presentation, and most importantly, top notch customer service. Always responsive in the chat and helpful service, which I think sets truly good apps apart from the bunch.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

HI, We are truly happy to hear that you found our app to be user-friendly and well-organized! Thank you for your kind words and recommendations! We always aim to provide you with the best possible service so we are honored to hear that you found our staff helpful! Kindest regards from the team :)

5 / 5 Share

April 22, 2022

This app does exactly what it says on the tin. The support staff is amazing if you can't get it working either. Danin and Manoj were very responsive and even took care of some back end things for me at 0130am EST. Overall great experience!

Store

Picnk

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking your valuable time to provide us with your feedback! We are pleased to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future. Should you have any other questions or concerns, do not hesitate to reach out!

5 / 5 Share

April 1, 2022

This app is very easy to use. Does exactly what it says. Also very easy for customers to use. Glad I found it.

Using app

About 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thank you for your review! Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time!

5 / 5 Share

March 9, 2022

Reorder Master is one of our most used apps, and is necessary for any online shop looking for repeat orders time and time again! Support is excellent and any issues have been resolved. If you want repeat orders quickly and easily, then add this app!

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your review and your kind words. It is our pleasure to assist you anytime you are in need and we also value your feedback since it helps us to constantly improve and upgrade our app. Best regards

5 / 5 Share

July 19, 2023

The App works great and their support is on point. We have been using it for years and I know it has helped. update 2023 - i reached out to have some extra coding to link it with rebuy and they did super fast and no extra cost to me

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review and 5-star rating! We are thrilled to hear that you have been using our Reorder Master App for years now and that it has been helping you save a lot of money! We also appreciate your kind words about our customer service team! Our goal is to ensure that all of our customers have a positive experience when using our app. Thank you again for being a loyal customer!

5 / 5 Share

Dec. 10, 2021

App working great so far, and great customer support! Feature request - would be very useful if orders that were repeat orders were able to be flagged, as we manage these differently in production. Thanks guys!

Using app

2 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations. Feel free to write us back if needed any further assistance. Regards,

4 / 5 Share

Oct. 29, 2021

El servicio al cliente es rápido y sencillo (5 estrellas). La app aún le falta una sección para traducir la información que ve los clientes, pero el soporte se puede encargar de traducirlo por uno, por lo tanto no hay problema. Me gusta mucho esta app :)

Using app

About 18 hours

Total reviews

2

Average rating

2.5

Developer Reply

We are truly glad to hear that you've had a positive experience with customer support. And we have now added the language settings from where you can translate the required values for your storefront. Feel free to write us back if needed any further assistance. Regards,

5 / 5 Share

Sept. 17, 2021

Great app and it's free! Can't get any better than that. It can be customized and tweaked but it does require some coding knowledge. However, the basic customization options available under settings should be fine for most people. It did require me to insert 1 tiny line of code into my theme to show the reorder button. This might be intimidating for some but clear instructions are provided. If you contact support they will probably do it for you too. Speaking of support, Sanjay was extremely helpful. He was very knowledgeable and he responded to my questions really quickly. I highly recommend this app and the team that is managing it.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Sept. 15, 2021

Very prompt and professional customer service. Team response was amazing they solved my issue within an hour.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review. Have a great day ahead!

5 / 5 Share

Sept. 14, 2021

Love this simple little app and also the support team behind it. Did exactly what we wanted and when we had a few tweaks issues Amit and colleagues were responsive and very helpful. Fully recommend if you want a simple re-order feature in the account area

Using app

19 days

Total reviews

8

Average rating

4.3

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Sept. 10, 2021

Easy enough to install, excellent customer support, and does what we need. Popular with Customers also.

Using app

Almost 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

4 / 5 Share

Sept. 9, 2021

The app did´t really work the way i wanted it to(my fault for not reading properly) But got a super good and fast support.

Using app

5 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Let us know what we should help you with to deserve those 5-stars!

5 / 5 Share

Aug. 21, 2021

I just installed this app, that was easy and quick. It was simple to customize the App as well. I had a question, which was answered within Minutes !!! I truly like to give a 10/10.

Using app

About 7 hours

Total reviews

4

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

4 / 5 Share

July 20, 2021

Does what is says, but can be a little slow. Has a problem with articles that are out of stock. Helpdesk is quick & very helpfull!

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your feedback about our app. We’ll strive to do better, however, we're so glad to hear that you got prompt assistance from our awesome support team! We appreciate the kind words. :-)