Reorder Master ‑ Repeat Orders
Reorder Master: Shopify Reorder Repeat Order, Email Reminder
Rating
5.0
feedback
56
chart
#1,474
All reviews
Review RSS Feed
May 26, 2021
Very happy with Hulk Repeat orders app.. been using it smoothly for over a year now.. special thanks to the technical support team, they have always been responsive and fast.
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
May 20, 2021
The app is working great. It does exactly what we had hoped for. I paid for them to install the app and they did it promptly. They responded to the issues we had quickly and took care of making sure everything was working well.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
April 30, 2021
Just started using the app and everything looks good! But more importantly LOVE the customer service. They were quick to respond to my questions and needs and what really impressed me was that they customized the functionality of the app to meet our companies needs! They did all the coding for us, which was super awesome.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
April 12, 2021
Perfect, needed a reorder button, got a reorder button. Contacted support to put code it into the right place we wanted and they did it no problem. Great app, great service.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Feb. 25, 2021
Everything works great. Super love their helpful customer support as well!! Amazing especially for a free app.
Thank you for your kind words about our app and our support! Looking forward to seeing you again!
Jan. 4, 2021
The response of their support team is fast and good. They helped to fix my issue. I would recommend this app.
The app looks great on your store! Thanks so much for the review!
Sept. 11, 2020
The support team needed to help with the installation as there's some code work required. Took about 2 days, so not the quickest app support I've received, but everyone I dealt with was professional and friendly. It's now live and with all the testing I've done, it seems to be working perfectly. Would definitely recommend.
Thanks so much for your kind words. We’re normally known for our prompt resolution, and we regret that we missed the mark. Please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
Aug. 15, 2020
Just installed and seems to do exactly what it says! Support was great helping me to install it when the app auto-install wasn't working
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
July 24, 2020
I used Reorder Master in my previous store and just launched a new store so it had to be reinstalled. I had some specific business requirements that required some changes and the support from HulkApps was absolutely fantastic! Sanjaysinh and Abhilasha were amazing and make all the changes quickly. When considering an APP, available support is a huge consideration. That's why I highly recommend Reorder Master from HulkApps. Cheers, Jerry.
Hi there, thank you for your kind words, Sanjay, Abhilasha, and our entire team are thrilled to read your message! Please don't hesitate to reach out to us if you ever need any help! Have a wonderful weekend!
July 22, 2020
This company is super fast and super friendly. I got some issue with my theme and wrote them an email if they can help me out. You know what happened next day? They solved it. If you need a reorder app....this is the one. Highly recommended.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in orders while using our Re-order app.
July 10, 2020
The team is very professional. They helped me with translation and fixed some issues I had with another app I used to apply discounts. Everything is working well now, Thank you so much !
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
July 2, 2020
Everything performed really well. I'm most satisfied with their customer service. As a small business owner having piece of mind knowing that they provide that level of support and quick turnaround is incredibly reassuring.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reorder app! We love the fact that you appreciate all our hard work and efforts to provide quick solutions, and are glad you've been delighted. :-) You can always reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
July 2, 2020
I've just gotten the app up on my site and seems to work relatively well, though no one has placed a reorder yet. It can be a touch slow in loading, but nothing drastic. Support is extremely fast. The reason they got 4/5 stars is because, on a couple of occasions, if I asked for 3 things from support, one was missed, probably due to their speed. Overall, it seems simple and should work well for us. UPDATE (Reply to Developer): It's all good - it happened more than once, but I have a feeling it was just because they were moving so fast trying to get things taken care of that things were overlooked. No worries.
Thank you for letting us know about this. It was an uncommon instance and we’ll do better. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
March 16, 2020
This app is a solid add-on to your shopify shop. Adding a reorder button on the order history page will definitely boost conversions.
The app looks great on your store! Thanks so much for the review, We're so happy to hear that Reorder app works well for you! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Feb. 3, 2020
The app is brilliant! 90% of my customers reorder the same product and this app allows for them to reorder so easily and change the quantities. It has reduced my admin time BY SO MUCH and is so easy for customers now to reorder. The customer service is first class from this team. Ask them anything and they will make it happen! HIGHLY RECOMMEND
Thanks so much for the kind words! We really appreciate the review and are so glad to hear the positive results of using our app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Jan. 29, 2020
Great app which does what it says! Good support team and really easy to use once it's set up! Really happy with it so far.
Thank you so much for your kind review! We're really happy to see you happy