Reorder Master ‑ Repeat Orders
Reorder Master: Shopify Reorder Repeat Order, Email Reminder
Rating
5.0
feedback
73
chart
#2,241
All reviews
Rating Breakdown
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July 2, 2020
Everything performed really well. I'm most satisfied with their customer service. As a small business owner having piece of mind knowing that they provide that level of support and quick turnaround is incredibly reassuring.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Reorder app! We love the fact that you appreciate all our hard work and efforts to provide quick solutions, and are glad you've been delighted. :-) You can always reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
July 2, 2020
I've just gotten the app up on my site and seems to work relatively well, though no one has placed a reorder yet. It can be a touch slow in loading, but nothing drastic. Support is extremely fast. The reason they got 4/5 stars is because, on a couple of occasions, if I asked for 3 things from support, one was missed, probably due to their speed. Overall, it seems simple and should work well for us. UPDATE (Reply to Developer): It's all good - it happened more than once, but I have a feeling it was just because they were moving so fast trying to get things taken care of that things were overlooked. No worries.
Thank you for letting us know about this. It was an uncommon instance and we’ll do better. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
May 28, 2020
The support was amazing. I had a special request to remove a button from the app that I didn’t need and they were able to assist me within two days! Great team and a great app thanks for everything!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
May 22, 2020
Amazing support from the app support team (special kudos to Sanjay). All is professional, great and very satisfying！ I will use this app all the time and the experience is great!
Thanks so much for the kind words! We really appreciate the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Sanjay - he's always willing to help merchants! Please let us know if we can help with anything else!
May 7, 2020
Excellent! Deepa was too quick to get back when we required their help. They have an amazing mind peeps working together to solve the issues of their customers. Thanks, team Hulk Code, and Deepa as well.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Deepa was able to help you out with getting ReOrder App configured properly so that it wasn't interfering with your theme's code. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
May 5, 2020
The app seems to be working great and the support was very thorough, definitely recommend this and other hulk apps!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Please reach out if you need any other assistance! Have a beautiful day!
March 30, 2020
Great app, does what you need it to do. Surprised that reordering isn't a standard option available in Shopify but the free one does the trick. Had a request for a slight change to the design and they were able to help me out promptly, very happy with the level of support provided.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
March 22, 2020
This app is fantastic and I highly recommend it! It is providing a tremendous option for our clients to re-order while saving our sales team a lot of time to serve other clients. Great apps are one thing, but support is so critical. We are using an outdated theme but our customers really like it. The support team at HulkCode jumped in and helped implement it just the way we wanted. So thanks HulkCode support, fantastic work. So Quest Awards rates this as 5 Gold Stars for the app and 10 Gold Stars for the support!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Stay Safe!
March 16, 2020
This app is a solid add-on to your shopify shop. Adding a reorder button on the order history page will definitely boost conversions.
The app looks great on your store! Thanks so much for the review, We're so happy to hear that Reorder app works well for you! You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)
Feb. 3, 2020
The app is brilliant! 90% of my customers reorder the same product and this app allows for them to reorder so easily and change the quantities. It has reduced my admin time BY SO MUCH and is so easy for customers now to reorder. The customer service is first class from this team. Ask them anything and they will make it happen! HIGHLY RECOMMEND
Thanks so much for the kind words! We really appreciate the review and are so glad to hear the positive results of using our app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Jan. 29, 2020
Great app which does what it says! Good support team and really easy to use once it's set up! Really happy with it so far.
Thank you so much for your kind review! We're really happy to see you happy
Jan. 28, 2020
I have just installed the app and I love it. great service and really quick response. would definitely recommend this app
Hey there, thanks so much for the review; We're glad to hear that you're loving our app and support :) Kindly reach out to us if you ever need any assistance, our team is here for you always!
Jan. 6, 2020
The app is easy to install with the comprehensive guide that is provided and Hulk's support was great and mostly very quick to resolve any queries or issues.
Hi there! Thanks so much for taking the time to leave us a review. We're glad our team was able to help you out with getting the Reorder Master App installed and setup properly for you. We appreciate the kind words. :-) Please let us know if we can assist with anything else! Happy New Year!