All reviews

Rating Breakdown

  • 5
    94% (16 ratings)
  • 4
    0% (0 ratings)
  • 3
    6% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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3 / 5 Share

March 11, 2024

I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month. The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.

Using app

--

Total reviews

3

Average rating

4.3

5 / 5 Share

Sept. 25, 2023

THE SUPPORT FOR THIS APP IS AWESOME! They are quick to respond and help me with any issues I've had, even when they are specific to my business. I really couldn't be happier with the quality of their support. It's top notch. This app is great for managing subscriptions and recurring payments. I'm actually using it for a monthly service instead of a product and I was able to easily edit the wording so it makes sense to the customer.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2023

Fantastic app - it's easy and intuitive. Russell and the crew behind the app also offer great support. They respond to emails almost immediately and they are very keen to helping you solve your business' needs. I have nothing but good things to say about this app. It basically offers any form of subscription option you might need.

Store

Vesper

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

Russell responded to all my questions with helpful info and feedback. They also built this app a lot smarter than other subscription apps. Tagging, for example, is per subscription. So unlike other apps where any active subscriber will have the same active tag, this app can handle different active tags for different subscriptions. It's easy to use and the price is not bad.

Using app

8 months

Total reviews

8

Average rating

4.1

5 / 5 Share

Nov. 25, 2022

Amazing customer service and Russell is always SUPER prompt in replying to all my questions!! Thank you so much!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

I was looking for, no pun intended, a simple solution to handle my subscriptions, and decided to give this a shot. Beyond the seamless integration with Shopify, the customer service sold me. Alyssa was incredibly helpful throughout the entire process, and it made the migration a less painful process.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

The customer service is above and beyond! Russell was very quick to respond, extremely helpful and did custom configurations for our shop! I definitely recommend this app!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 12, 2022

There are a lot of subscription apps for Shopify, but Simple Subscriptions seems to live up to its name by being the most straightforward solution I could find. There are no third-party service integrations or per-transaction fees. I had the challenge of associating some fairly complex subscription options to over 16,000 products, but Russel was prompt, helpful and able to address nearly every concern. I'll be sure to use Simple Subscriptions again.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2022

Try this app now. Alyssa and Russell get it. They have built an app that does everything you need and spare you the bloat you get with the other guys (looking at you, Recharge). Storefront 2.0? Done. Shopify Markets? No prob. This app is SIMPLE (duh) but uses the most recent best practices as suggested by Shopify. The Cakewalk team is extremely easy to work with and were instrumental is getting us set up with exactly what we need.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 11, 2022

We had looked for a long time for a service to help us with our custom subscriptions. Cakewalk's Simple Subscriptions has gone above and beyond what we were expecting. They are always responsive, clear, and helpful. They even helped us to set up some custom configurations for our data! I couldn't recommend them more highly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Very happy with Simple Subscriptions. Works well straight away, easy install, easy to configure and great support from the team when required. I used this for subscriptions and lately have used the product swops feature which is very useful indeed and easy to implement. Also now learned to edit the purchase options box better and appreciate the functionality of this. Well done and thank you for this app.

Using app

6 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 19, 2021

Perfect... works as described. The even better part was the team behind it went above and beyond to ensure the app worked with our store as required. Thanks again!!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

I tried out other subscription apps. I really justed wanted something simple yet powerful. I also wanted to pay a flat rate for the app that integrated with my payment options and not also have to pay a % of my sales. This app was perfect. Very easy to set up. I made a couple initial errors, but the team was responsive in showing me how to properly get everything set up. They even went as far as to set up a phone call to help me get everything straight. All of my questions were answered and I was up and running fast and it does exactly what I need.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

We recently launched a rental subscription platform for our hand crafted bits business. Russle, was beyond helpful, he not only went out his way to help us with coding but did some modifications tailored to our business and customer experience. I am truly satisfied and look forward to growing our subscription platform and working with Russell and the team at Cakewalk The Bit Maker Ana M Founder & Creative Director

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Simplicity is a thing of beauty. Simple Subscriptions is a bare bones but fully functional app to offer re-occurring shipments to your customers without breaking the bank. We have a custom theme and were unable to complete the install on our own, but the support staff was able to make the necessary adjustments for us to deploy our subscription plans in a matter of days. The subscription orders are created automatically and feed into our order processing system for hands-free order flow. I was a little leery of trying such a new to market app, but was quickly confident with how knowledgeable and attentive the support staff is to our needs. I also greatly appreciate how open they are to hearing our feature requests. I have to believe as more stores are on-boarded, that this app will quickly blossom into a top-row contender.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the review! We're really glad that we were able to get everything setup for your shop. Your feedback has been very insightful, and we look forward to continuing to improve our app to meet your and other shops' needs. Cheers!

5 / 5 Share

May 24, 2021

The support from Russell (and the team at Cakewalk) was outstanding! We have a custom theme on our Shopify store and they were SO helpful getting us up and running, he actually did it for me when I expressed my "lack" of know-how in this area! We're new to subscriptions so his help was so appreciated! Thank you for your assistance and a great product!!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review, Kelly! Great working with you, and we love your shop!

5 / 5 Share

May 20, 2021

Russell and his team at Cakewalk made adding a subscription plan a piece of cake! Not only did they customize the app to fit our needs. exactly, they installed and launched it in a day! I could not have asked for more from Russell, Cakewalk Dev and their Simple Subscriptions app!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We had a great time working with your custom setup and really glad we got everything flowing smoothly. Cheers!