Rating

4.9

feedback

100

Reviews

chart

#1,185

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    29%
  • Less than a year
    59%
  • More than a year
    9%

Reviews Summary

The Simplee Memberships & Rewards app has received overwhelmingly positive reviews from ecommerce merchants. Users have praised the app for its user-friendly interface, quick setup process, and excellent customer support provided by Grant and the team. Customers appreciate the fast response times, efficient problem-solving, and willingness of the support team to go above and beyond to assist with any issues. The app's features, flexibility, and cost-saving benefits have also been highlighted as major advantages. However, there have been a few instances where users faced technical issues, such as code remnants after uninstallation, and experienced challenges with integration. Overall, the app is highly recommended for businesses looking to implement membership subscriptions on their Shopify store.

Highlights

Positive customer support and quick response times
User-friendly interface and easy setup process
Flexibility of features and cost-saving benefits
Occasional technical issues and challenges with integration
Highly recommended for businesses looking to implement membership subscriptions

Rating Breakdown

  • 5
    98% (98 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 28, 2025

Fabulous app with the BEST customer support! Grant always goes out of his way to assist. Highly recommend!

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2025

The app is very user friendly and quick to setup. I had one issue and they were able to fix it within 20 minutes. Highly recommend.

Store

Pawstar

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

I trialled the Simplee Membership app for my store, and was impressed by many of the features. Sadly my store is niche and I couldn't quite make this app work for my business model. I uninstalled it, and some of the code remained on my site which was not giving me a great result. I am happy to report that I was able to contact the developers and they assisted me even though I wasn't going to be a long-term customer. Very quick and efficient service was provided by Grant and, before I knew it, my store was back to full working order with all of the unwanted code removed. In my mind this is the measure of REAL customer service... when someone is willing to help you even when you're not going to become a paying customer. As a result I have been left with a good feeling about the developers. I shall absolutely keep this app in mind for a time when I do need its features, because I know that they will support me. Thank you guys. Great work!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great app, works very well and the support is above fantastic. Appreciate it very much. thanks. The support is very fast for responding when I bump into a problem and they also do their very best to respond, help and solve the problem. 5/5. Thanks a lot to the whole Simplee team, you guys are just great!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Very simple and works perfectly; needed to consult customer service in order to set up what I needed, but their CS was very fast, responsive, and friendly. First request for custom support took about a day; second took only a few minutes! Will be sticking with them for a while.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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