Simplee Memberships & Rewards
Sell memberships and increase retention with paid loyalty
Rating
4.9
feedback
104
chart
#1,122
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
5%
-
Less than a month
35%
-
Less than a year
51%
-
More than a year
9%
Reviews Summary
The reviews for the Simplee Memberships & Rewards Shopify app are overwhelmingly positive, highlighting the exceptional customer service provided by the team. Users appreciate the app's simplicity, ease of setup, and intuitive features. The responsiveness of the support team, particularly individuals like Grant and Chris, is consistently praised for being fast, helpful, and going above and beyond to assist users with any issues or customization needs. Customers feel heard and valued, with the team actively seeking feedback for future product updates. The app is commended for its user-friendly interface, quick resolution of issues, and efficient setup process. However, there are a few mentions of minor technical issues and the need for improvements such as selling memberships directly through the POS app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 3, 2025
Pretty simple and intuitive! For anything that isn't the team is INCREDIBLY responsive. They address any issues and solve them faster than I've ever seen from any other team! You can tell they care about their product and their users. There are some features I'd love to have for my customers that aren't currently offered and they actually asked me what I'd like to see in future product updates - to feel like you're heard and you may very well see those needs addressed is huge! Only way I'll ever stop using Simplee for my membership-based business is if they stop offering their services!
March 1, 2025
I've recently installed this app, and it works just as you'd expect it to, and is easy to set up. Not only is the software great, but the customer support is amazing! It's Saturday evening and I've been speaking with JP who has been amazingly helpful and patient with my requests. So if you're not sure, go for it, it's amazing!!
Feb. 20, 2025
I've been using Simplee for about a month and have been extremely satisfied with both the app and very responsive customer service. A great choice with the features you need and not a lot of extra cruft.
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