Simplee Memberships & Rewards
Sell memberships and increase retention with paid loyalty
Rating
4.9
feedback
104
chart
#1,214
All reviews
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March 3, 2025
Pretty simple and intuitive! For anything that isn't the team is INCREDIBLY responsive. They address any issues and solve them faster than I've ever seen from any other team! You can tell they care about their product and their users. There are some features I'd love to have for my customers that aren't currently offered and they actually asked me what I'd like to see in future product updates - to feel like you're heard and you may very well see those needs addressed is huge! Only way I'll ever stop using Simplee for my membership-based business is if they stop offering their services!
March 1, 2025
I've recently installed this app, and it works just as you'd expect it to, and is easy to set up. Not only is the software great, but the customer support is amazing! It's Saturday evening and I've been speaking with JP who has been amazingly helpful and patient with my requests. So if you're not sure, go for it, it's amazing!!
Feb. 20, 2025
I've been using Simplee for about a month and have been extremely satisfied with both the app and very responsive customer service. A great choice with the features you need and not a lot of extra cruft.
Jan. 28, 2025
Fabulous app with the BEST customer support! Grant always goes out of his way to assist. Highly recommend!
Jan. 4, 2025
The app is very user friendly and quick to setup. I had one issue and they were able to fix it within 20 minutes. Highly recommend.
Dec. 6, 2024
I trialled the Simplee Membership app for my store, and was impressed by many of the features. Sadly my store is niche and I couldn't quite make this app work for my business model. I uninstalled it, and some of the code remained on my site which was not giving me a great result. I am happy to report that I was able to contact the developers and they assisted me even though I wasn't going to be a long-term customer. Very quick and efficient service was provided by Grant and, before I knew it, my store was back to full working order with all of the unwanted code removed. In my mind this is the measure of REAL customer service... when someone is willing to help you even when you're not going to become a paying customer. As a result I have been left with a good feeling about the developers. I shall absolutely keep this app in mind for a time when I do need its features, because I know that they will support me. Thank you guys. Great work!
Nov. 13, 2024
Great app, works very well and the support is above fantastic. Appreciate it very much. thanks. The support is very fast for responding when I bump into a problem and they also do their very best to respond, help and solve the problem. 5/5. Thanks a lot to the whole Simplee team, you guys are just great!
Nov. 11, 2024
Very simple and works perfectly; needed to consult customer service in order to set up what I needed, but their CS was very fast, responsive, and friendly. First request for custom support took about a day; second took only a few minutes! Will be sticking with them for a while.
Nov. 5, 2024
The team at Simply Memberships has been exceptional. Every time I have a question, they respond promptly, often with detailed answers or helpful screenshots. I highly recommend Simply Memberships to any business considering a membership setup for their store. Thank you, Simply Memberships, for your outstanding support! You guys ROCK!!! I wish much Success to you all!!
Nov. 4, 2024
Grant was excellent! He went above and beyond to assist me, I can’t thank him enough. Not only did he answer all of my questions, but he did so swiftly and I was up and running in no time. Simplee is exactly what I’ve been looking for. THANK YOU!
Oct. 26, 2024
The support is incredibly helpful and fast. We have been using this app for our membership feature and it works amazing.
Oct. 24, 2024
Simplee Memberships & Rewards has been incredibly easy to use and install. The setup process was straightforward, and we barely needed any guidance to get it up and running. It's a very intuitive app that makes creating and managing memberships hassle-free. One of the biggest advantages is that there are no transaction fees per member purchase, which is a game-changer compared to many other Shopify competitor apps that charge fees each time members spend. This has saved us a significant amount of money. The support team is fantastic—they respond quickly and are always patient in explaining anything we don’t understand. They’ve been a huge help in making sure we maximize the potential of the app. My only feedback is that I wish we could sell memberships directly through the POS app. Right now, our in-store associates have to reroute to the web browser on the iPad to sell memberships, which adds a bit of extra time. That being said, we’re excited to see how this app continues to improve and scale. We can’t wait to see the upcoming enhancements!
Oct. 22, 2024
The support team makes this app 5 star worthy. Any issues I've run into with setup were quickly fixed for me with a simple email request. I highly recommend Simplee. Thanks guys!
Oct. 2, 2024
Their customer service puts our customer service to shame! Honestly, the Simplee Team is amazing at troubleshooting, they are so responsive and looking for ways to help and make your membership program run smoothly. 100% recommend their app.
Aug. 2, 2024
Excellent customer service! They went above and beyond for me. Grant (the person I was helped by) even pointed out ways that he could make my life easier using their app WITHOUT ME EVEN ASKING. I will definitely continue to use Simplee Memberships for as long as I can afford it.
July 19, 2024
I am not exaggerating when I say that Simplee team is the best customer service experience I have ever encountered. I have had to chat with their team many times while creating our website and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.
July 8, 2024
Comprehensive user interface. Simplee is very helpful and attentive with their clients. Highly recommend.
July 2, 2024
Customer service for this product is outstanding. They are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product.