Simplee Memberships & Rewards for Shopify

Simplee Memberships & Rewards

Sell memberships and increase retention with paid loyalty

Rating

4.9

feedback

89

Reviews

chart

#1,396

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    26%
  • Less than a year
    63%
  • More than a year
    8%

Reviews Summary

The Simplee Memberships app has received overwhelmingly positive reviews from users, with a strong emphasis on the exceptional customer service provided by the Simplee team. Users consistently praise the responsiveness, helpfulness, and efficiency of the customer support, highlighting instances where the team went above and beyond to assist with troubleshooting and customization. The app is commended for its comprehensive user interface, ease of use, and ability to meet the needs of various online stores, particularly those focused on membership programs and subscriptions. Users also appreciate the value for money offered by Simplee Memberships and the seamless integration with Shopify. However, there was one negative review mentioning an issue with the app crashing before a business launch, leading to a loss of confidence in its reliability.

Highlights

Exceptional customer service and responsiveness
Comprehensive user interface and ease of use
Value for money and seamless integration with Shopify
Positive feedback on customization options
One negative review highlighting reliability concerns

Rating Breakdown

  • 5
    98% (87 ratings)
  • 4
    1% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 2, 2024

Their customer service puts our customer service to shame! Honestly, the Simplee Team is amazing at troubleshooting, they are so responsive and looking for ways to help and make your membership program run smoothly. 100% recommend their app.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2024

Excellent customer service! They went above and beyond for me. Grant (the person I was helped by) even pointed out ways that he could make my life easier using their app WITHOUT ME EVEN ASKING. I will definitely continue to use Simplee Memberships for as long as I can afford it.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2024

I am not exaggerating when I say that Simplee team is the best customer service experience I have ever encountered. I have had to chat with their team many times while creating our website and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

Comprehensive user interface. Simplee is very helpful and attentive with their clients. Highly recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

Customer service for this product is outstanding. They are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

All reviews

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