Simplee Memberships & Rewards for Shopify

Simplee Memberships & Rewards

Sell memberships and increase retention with paid loyalty

Rating

4.8

feedback

78

Reviews

chart

#10,795

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    4%
  • Less than a month
    29%
  • Less than a year
    62%
  • More than a year
    5%

Reviews Summary

The reviews for the Simplee Memberships Shopify App are overwhelmingly positive, highlighting the app's ease of use, excellent customer support, and effectiveness in managing subscriptions and memberships. Users appreciate the simplicity of setting up the app, the quick response times from the support team, and the ability to customize membership tiers. The support team, especially Chris, is praised for being knowledgeable, patient, and going above and beyond to assist users with any issues or customizations needed. The app is described as a game-changer, with users expressing high satisfaction with the service provided.

Highlights

Ease of use and simplicity in setting up the app
Excellent customer support and quick response times
Customization of membership tiers
Effectiveness in managing subscriptions and memberships
High satisfaction and praise for the support team, especially Chris

Rating Breakdown

  • 5
    99% (77 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 10, 2024

I highly recommend Simplee Memeberships & Rewards! Great features for sites wanting that 'something extra' for their customers.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

The app is simple, does what it needs to do, and the customer support is excellent. Thanks again, Grant!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Wow! Fast response to a question!! Game changer. Fixed the little piece i was missing and i couldn't be happier :) THANK YOU

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 18, 2024

The app is great! We've tried a ton of apps over the years and even a more popular subscription app -- and this app was very easy to install, follow along with their installation video, set up subscriptions and add it to our website. We use it to unlock content for weekly, monthly and yearly subscribers. When we reached out to their help chat -- took a few minutes for the developer to jump on the chat -- not a lower level support. I recommend this app --

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

March 11, 2024

Absolutely loved the app - our business is launching in the next 24h and it was easy to use and seemed to fit our needs perfectly. The app then kicked us out with an error code 500 and a day later still refuses to let us in. We have looked for a contact number but there is only an e-mail address which unfortunately is unlikely to be resolved before our launch so we have had to go elsewhere. It's a shame as the app is great - but it appears unreliable.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for the feedback - we're glad you loved the app! Our team didn't see any outages with our infrastructure providers, so this may have simply been a short-term glitch. Either way, we understand how stressful that must have been, and wish we could have avoided that experience. To your point about only seeing an email address, we offer live chat in the app and from our help center, and monitor that email address 24/7, so I'm confident we would have been able to get things sorted for you quickly had you tried reaching out. Congrats on your launch, and we hope you'll consider us in the future.

All reviews

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