Rating

4.9

feedback

341

Reviews

chart

#345

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    10%
  • Less than a month
    16%
  • Less than a year
    40%
  • More than a year
    27%

Reviews Summary

The Simple Invoice app by Simplio has received overwhelmingly positive reviews from users. Customers praise the neat and professional designs that are easy to edit, the multiple templates available for customization, and the ability to print/download invoices directly through the Shopify dashboard. The support team, particularly Robert and Chuck, is highlighted for their quick responses and willingness to assist with modifications. Users appreciate the personalized customer communication and the team's dedication to meeting specific needs. However, there are a few negative comments regarding difficulties in customizing templates and accessing full features despite purchasing a premium plan. Overall, the app is highly recommended for its user-friendly interface, excellent customer service, and ability to streamline the invoicing process for businesses.

Highlights

Positive reviews highlight the neat and professional designs that are easy to edit, multiple customizable templates, and the ability to print/download invoices directly through the Shopify dashboard. Users appreciate the personalized customer communication and the team's dedication to meeting specific needs.
Customers praise the support team, particularly Robert and Chuck, for their quick responses and willingness to assist with modifications. The app is commended for its user-friendly interface and excellent customer service.
Negative comments mention difficulties in customizing templates and accessing full features despite purchasing a premium plan. Some users express frustration with the lack of customization options and support availability for premium plans.

Rating Breakdown

  • 5
    97% (330 ratings)
  • 4
    2% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

We needed a good option to send PDF files to our customers. Not only is Simple Invoice easy to set up and use, it works just as described. I contacted customer support with a couple questions about some specific additions that could be made to the invoice and Robert was faster to reply than I could even keep up with around my busy work schedule. Absolutely amazing service and a product that works extremely well for our business. I'll give them a rating of 6 out of 5 stars! Thank you!!!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2024

多言語に対応しているアプリなので、とても助かっています。 サポートも充実しており、必要な機能があった際はRobertさんが迅速丁寧に対応してくださいました。

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2024

I've had a great experience with the Simple Invoice app! The customer support team has been super helpful, resolving a few unique requests I had. I was also thrilled that they were willing to collaborate with another app developer to place the Download Invoice link in my customized Customer Portal. Highly recommend!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 25, 2024

Great app, simpel, reliable and easy to customize. Plus an extremely friendly and great support team.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 25, 2024

Using app

4 months

Total reviews

1

Average rating

5.0

All reviews

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