All reviews

Rating Breakdown

  • 5
    97% (396 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 93% (381)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2024

Love how simple to manage and design this apps for our company use. The layout is superb even for the free version. Their customer services team did a great job for helping us on our inquiry and help, especially Robert. He always helps us out and attend to our query promptly. Overall, we are so pleased with this apps!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Absolut perfekter und schneller Service! Robert hat sich um unser Anliegen gekümmert und dies schnellstmöglich umgesetzt. Sehr Sympathisch!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

amazing customer service! the team has set us up a customer cost of goods invoice that we needed for sending internationally and claiming for lost parcels. huge time saver! THANK YOU!

Using app

7 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 3, 2024

I can't speak highly enough about Simplio! This app seamlessly integrates with Shopify, making the invoicing process incredibly smooth. The simplicity of its interface is a game-changer, making it easy for even a novice like me to navigate effortlessly. What truly sets Simplio apart is its outstanding service. The speed and personal touch they provide are unparalleled. I recently encountered a critical issue with a customer and needed urgent assistance. Expecting the typical back-and-forth with support, I submitted my request, only to be pleasantly surprised. To my amazement, Chuck not only responded promptly but also resolved the issue right away. This level of efficiency and effectiveness is rare in customer support. Chuck's proactive approach, fixing the problem without unnecessary delays or additional queries, truly saved the day. It's refreshing to experience such dedication to customer satisfaction. In summary, Simplio not only lives up to its name by offering a genuinely simple and user-friendly platform but also delivers exceptional customer service. I wholeheartedly recommend Simplio to anyone looking for a reliable invoicing solution with top-notch support. Kudos to Chuck and the entire Simplio team for setting the standard for excellence!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2023

L'application est top. Facile à utiliser et en Français.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Very user friendly, and when I contacted support Robert was extremely helpful (and friendly) and fixed an issue for me, then showed me how to fix another issue myself in the dashboard. Thank you!

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 8, 2023

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

After customer service contacted us, unfortunately only after some time, we managed everything well. Thanks

Using app

About 3 years

Total reviews

5

Average rating

3.2

Developer Reply

I hope this message finds you well. I wanted to inform you that we've made several attempts to reach out to you over the past few days without success. Our intention has always been to ensure that we maintain open communication and address any concerns or questions you may have. Please let me know a convenient time for you, or if there's a preferred method of contact, so we can reconnect at your earliest convenience. Your satisfaction and understanding are of utmost importance to our agency.

5 / 5 Share

Sept. 20, 2023

At stamplab.com.au, we've found the "Simple Invoice - Order Printer" to be quite beneficial. After setting up our preferences, it takes over and simplifies the process. It's not only affordable but has almost stopped the 'can I get a tax invoice' queries we receive (I suppose nothing will stop them entirely ). The flexibility it offers is comprehensive. We had a minor hiccup with credit notes, but their support team was on it quickly. A small feature we'd appreciate is the ability to edit the "shipping type" for local pickups. Overall, a solid tool that delivers.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

We really like the experience with this app Custumer service support is welcoming, friendly and fast. I recommend !

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Je l'utilise depuis peu, mais c'est la seule application qui permet d'éditer des factures sans avoir à coder. On peut pratiquement tout paramétrer sans être un pro du code. Je la recommande largement pour ça, et l'interface est facile à comprendre. À voir dans le futur...

Store

X Nomad

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

Absolutely fantastic service. Updates smooth and quick, wonderful support, very precise and clear instructions. Thank you and keep up team!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 29, 2023

Robert from Simplio has been tremendously helpful in getting the app configured for us, even with some special requests we had for custom fields. Highly recommend the app and their team!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 29, 2023

Super easy and reliable app with one of the best customisation we've ever tried which is crucial for shops that work with different markets. Also, huge thanks to Robert, one of the best support managers in existence: super fast detailed on-point responses make difference!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 26, 2023

Great app. Very flexible and covers already most of the needs. In case something wasn't, the team is really on the ball to find a solution and deliver quickly. Definitely recommend it!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Very pleased with the quick solution offered to a specific request. The service is almost 24/7 and hence suitable to any website owner. The app is solid and creates beautiful invoices / packing lists.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Excellent and fast customer service. Thanks very much! Love the customisable invoices and how simple they are to make.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2023

This App allows complete configuration, and solves Shopify's failure to make/print invoices! Not only a good app, but their team RESPONDS to help with issues. Great team, Great App

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

Left a bad review since app wasn’t working properly and we couldn’t find any way to contact the customer care. We received an email right after with the solution we were looking for! 5 stars to customer care and 5 stars to the app that is now working perfectly!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2023

It is great! No more words to say, easy to use, useful and so on and so on:) Everyone should have it:)

Using app

4 minutes

Total reviews

2

Average rating

5.0