All reviews

Rating Breakdown

  • 5
    97% (356 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

May 10, 2024

Firstly I must say the invoice templates are awesome and reflect the business feel. Further to that their customer service is above and beyond, especially Robert, who was most helpful and supportive throughout an issue that I had, no fault of the app, more an issue with my software. They respond to queries promptly and ensure that they help you to resolve your issue. If the question is... Should I use this app? The simple answer is 'Yes', no pun intended.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2024

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Great app, amazing customer service. I strongly recommend using Simplio for your invoicing needs.

Using app

Almost 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 5, 2024

As a business owner focused on customer satisfaction, I can confidently say that Simplio's Simple Invoice app has truly exceeded my expectations. Our business, Elcielicious, offers a multi-language experience to our customers, and one of our challenges was ensuring that invoices and communications were sent in the language in which the customer ordered. Initially, this wasn’t possible as Simple Invoice used only the shipping address to determine the language, but the support team at Simplio went above and beyond to make the necessary changes to the app's functionality, allowing us to provide our customers with personalized invoices and emails in their preferred language. From the start, the support team, particularly Robert and Chuck, were incredibly attentive and responsive. They listened carefully to our needs, kept us informed throughout the process, and implemented the changes exactly as we requested. Their dedication to customer satisfaction and their willingness to tailor the app to meet our specific needs was truly impressive. With the recent updates, Simple Invoice now sends emails and PDFs in the language that the customer used while shopping on our website. This has been a great improvement for our business, as it enhances our customer service and overall experience. The app now works perfectly and meets all our needs. I highly recommend the Simple Invoice app for Shopify users who value personalized customer communication and want a supportive team behind their invoicing needs. The app is affordable, user-friendly, and backed by an exceptional support team that genuinely cares about customer feedback and satisfaction. Thank you, Simplio, for providing such an outstanding service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2024

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Amazing service.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Works great and the team provides excellent support. Well recommended!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2024

This is a MUST HAVE service if you need invoice integration for your project! Customer support it's so fast and unbeatable compare to the other that I am cooperated with , thank you Robert Only positive feedbacks from my side. Recommend that app

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 1, 2024

This app is amazing. Does everything I need. I had a slight issue. I reached out to customer service and Chuck helped me immediately and efficiently. I strongly recommend this Simply Invoice by Simplio.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

We have not been using Simplio's app for very long but at every step of the way the app has performed over and above our expectations. In addition, when throwing a curved ball at Robert or Chuck, they have risen to the challenge and enhanced the capability for our immediate benefit, swiftly and exactly as required. We cannot praise them enough. Keep going! We'll be back for more and hope to be able to roll out to more stores. Bravo.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

We contacted Simple Invoice's support concerning a problem we had with the name of the discount code not appearing on the invoice. They immediately replied, asked for a sample order and fixed the issue. We’re delighted that our multiple discounts are now appearing underneath the product item line! Nice app, fast response and excellent customer service!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Even the free version is quite nice, the support is great I'm sure there can be more added, but still a great product

Store

EcoRenu

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2024

Ziet er goed uit!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Easy to use, always works, great customer service!

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 19, 2024

Very proffesional app with fast personal support in case of issues or questions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Simple and flexible. Great addition to customize your store billing.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Zeer gemakkelijk in gebruik. Facturen aanmaken binnen werkelijk enkele seconden. Veel settings mogelijk bij het gratis plan.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Great app - Does everything. I have not had any issues with it in the 3+ years I have been using it

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Makkelijk in gebruik. Goede support. Genoeg mogelijkheden, zelfs in de gratis versie.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

A perfect lifesaver. Easy to modify and prints invoices just the way we want them. Thank you for a great app!

Using app

Over 2 years

Total reviews

3

Average rating

4.7