All reviews

Rating Breakdown

  • 5
    97% (356 ratings)
  • 4
    2% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Feb. 17, 2023

We installed this app as we sell B2B and our customers needed access to VAT invoices. I can say that the app covers everything we need and more, but what I am most impressed about is the app service from the app developers. We have an accounts app which at the time did not sync with this app to allow customers to download their invoices from their account - although simplio facilitates invoice downloads on the thank you page and emailed an invoice to each customer which is brilliant and so professionally done, I wanted to take the customer experience one step forward. Robert worked on this request with our account management app developer and to my amazement made this feature a reality! I was blown away that not only did these guys take the time to understand how much this would help our UX but then went and worked with the other app developers to make it happen on their own initiative! I was kept up to date constantly and was made to feel like my business mattered. Thank you guys, I honestly am so impressed with your service, your professionalism and just being genuine down to earth guys, one business to another helping us make great changes. You have a very happy and loyal customer!

Using app

4 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Feb. 14, 2023

I looked for a efficient way of invoicing directly in Shopify and this app works great. Especially the support is super fast and always there when you need it. I recommend! :)

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Top notch. Super easy to set up and use and gives my wholesale business a real professional look. It really makes a difference when you get confidence in something and I certainly have loads of confidence using this app. Support is great also. I had a small issue ( my own fault ) and Robert was very quick in getting back to me with his advice. Great app..

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Highly recommended! Their support team is always there if you need help with anything. Very user friendly!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

great, fast and very efficient support, it worth every $ !! easy and quick set up. you can work with them if you have specific needs for your e-commerce business and they are always ready to help . keep up that great work guys! many thanks again!!

Store

kipiadi

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

Simplio's invoice tool is easy to set up and use, and the customer service is excellent - very willing to help with custom set ups.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 18, 2023

The Invoice app is working great so far and the customer service is amazing! Thank you so much for helping me to customize the invoice just how I wanted it. Sandra

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2023

L'application est très simple à utiliser et à mettre en place. Nous avons quelques particularités légales en France et l'équipe nous a aidé a tout résoudre ! Support très disponible et réactif. Un grand merci à eux ! Une petite amélioration : la possibilité d'utiliser des drives partagés Workspace pour le téléchargement automatique des factures. En tous les cas, cette application est parfaite pour factures et avoirs !

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2022

Functional and easy to implement. Good about the app is that it comes with solid customer assistance with fast feedback and support on assisting with layout updates and amendments.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Great service! This company is willing to step out of the box to solve a problem. Very appreciated..

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2022

Excellent support! Very fast to help and super knowledgeable. I asked to have my invoices look a certain way and Robert has been there to help me along the way. Very pleased with this company. Highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Muy bien,todo es muy fácil de configurar y dan muchas opciones. Además tienen una atención al cliente buenísima, no dudes en que necesitas esta app para tus facturas

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

I have been using this app since our store opening and I am extremely happy! Delivers all necessary functionality to issue invoices and credit notes compliantly (we are based in Germany). I am also particularly a fan of the return form functionality. Support requests are handled fast and professionally. Highly recommendable!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

I use this app weekly to print simple invoices to my customers. As a small business, I am in love with this app!!! 10 out of 10. I cannot believe it is free for up to 50 invoices per month, I would gladly support any free app from the standpoint of small business.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

We just opened our Shopify store, and a customer requested an invoice. Our ERP invoice is not customer friendly, so I looked for an alternative. I wanted something fast and simple without all the fluff, and Simplio fit the bill. This is easily one of the simplest installs I have ever experienced.

Store

Vendnet

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

We had a small issue whereby edited orders were not reflecting in the invoice generated by this app. I reached out to support and within 24 hours they had identified and solved the issue for us. Cannot ask for more than that!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I find Simple an etalon of how the app for Shopify should be designed, worked, and supported. Simple interface, all minimal viable set of functions available, great and responsive tech support! Thank you, guys!

Store

5cups

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Chuck and the team at Simplio provide great fast service and a reliable app. Works really well for us. Great job guys!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Very helpful app that displays invoices and packing sheets much better than the default options that Shopify offer. The support team are prompt and very helpful - being able to have them code in small changes is a massive plus!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Robert was really great! He was able to help us set up multiple stores very quickly. Great response time. We have not used all the features of the premium plan yet, but have had a positive experience so far!

Using app

About 1 month

Total reviews

2

Average rating

5.0