Simply Shipping Protection
Gain additional revenue & cart upsell by shipping protection.
Rating
4.8
feedback
128
chart
#2,825
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
14%
-
Less than a month
33%
-
Less than a year
43%
-
More than a year
6%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many praising the fantastic customer support, ease of customization, and quick responsiveness of the support team. Users highlighted the app's ability to give them control over shipping insurance, protect their customers, and increase average order value. The support team was commended for being helpful, responsive, and willing to assist with setup and customization. However, there were a few negative reviews mentioning issues with installation, unresponsiveness of support, and difficulties in getting the app to work correctly in some cases. Overall, the app seems to have a strong reputation for its functionality and customer service, making it a recommended choice for e-commerce merchants.
Highlights
Review RSS Feed
All reviews
March 27, 2026
Stop here and install. Fantastic customer support. Highly recommended and very customizable - all you have to do is ask the team to get the desired look.
Aug. 19, 2025
Works perfectly on our site and the team have been incredibly responsive and supportive to help with integration. Highly recommend!
May 20, 2025
Excellent app. The team is also very supportive and quick with communication, which is very nice.
May 13, 2025
Very good, help to set up the app and also fix the issues. Reply my message very soon. Thank you.
May 8, 2025
Gives Me Control and Truly Protects My Customers I used to work with the big insurance companies, but they were keeping most of the money and making it difficult for my customers to file and receive claims. It felt like they didn’t respect my customers or my business. That’s when I decided to take control and handle shipping insurance myself—and I’m so glad I did. This app has been a game-changer. Now, I can protect my customers properly and keep the profits in-house rather than letting a third party take advantage. Customer service has also been top-notch. They were super helpful with setup, and communication has been smooth and responsive every step of the way. Highly recommend if you want to do right by your customers and your business!
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