Rating

4.3

feedback

144

Reviews

chart

#1,179

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    23%
  • Less than a year
    49%
  • More than a year
    20%

Reviews Summary

The Shopify App has received mostly positive reviews from users. Customers appreciate the app's ease of use, quick setup, and seamless integration with their online stores. The customer service provided by the support team is highly praised for being responsive and helpful. Users have mentioned that the app has helped increase revenue, improve customer satisfaction, and streamline the shipping insurance process. However, there are a few negative reviews highlighting issues with support responsiveness, technical glitches, and difficulties in setup and functionality. Some users also mentioned challenges with uninstalling the app completely.

Highlights

Positive reviews highlight ease of use, quick setup, and seamless integration with online stores.
Customers appreciate the responsive and helpful customer service provided by the support team.
Negative reviews mention issues with support responsiveness, technical glitches, and difficulties in setup and functionality.
Users have mentioned that the app has helped increase revenue, improve customer satisfaction, and streamline the shipping insurance process.
Challenges with uninstalling the app completely have been mentioned in some reviews.

Rating Breakdown

  • 5
    90% (130 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (7 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 13, 2024

Great app, had issues with the formatting of the checkout page and they helped me promptly. Highly recommend.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Support gets back to us quickly to solve any issues we have had.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

When I encountered a problem, the customer service provided a solution very promptly. Excellent service!

Store

litnxt

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2024

Store

Dossify

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

Great, simple app that does what it needs to perfectly. And the team behind it helped me out with advanced customization on top of that. Very good experience, thank you!

Using app

16 days

Total reviews

8

Average rating

4.4

All reviews

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