All reviews

Rating Breakdown

  • 5
    89% (119 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    5% (7 ratings)
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5 / 5 Share

Sept. 5, 2024

A very good app with a professional support team. It may occasionally have issues with other discount apps.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

Great app with good customer service!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

We recently switched from Route Purchase Protection to using this app instead. We have started on the Free plan just to try it out but so far, the experience has been great! The support team is very responsive, usually responding within 24h and having the issue fixed in 24-48h. Despite not being on a paid plan, they've offered extensive help to our team. We will be upgrading our plan next month for a product launch and looking forward to seeing how well it works on a larger scale.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Great app & support was superb quick.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2023

Great Service. so much better than parcel panel insurance by a mile!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

The app works perfectly and the customer team is helpful.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Very happy with the app and the customer service. I asked for 4 things that would like to be looked at and the team acted on all of them in very timely manner. The app is pretty nice to use and simply to grasp after awhile. Highly recommend.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

I was looking for a Shipping insurance app when I stumbled upon Simply Shipping Protection. The app was free and easy to install. Although I had some minor problems (in terms of aesthetics), the support team was able to immediately resolve it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2023

Great customer service. Ran into a bug with the code and support was able to come in and fix it without any issue!

Using app

26 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 20, 2023

Every single store should have this app, its a no brainer. You can instantly add 1.5-3% in revenue and/or pure profit. 95% of my customers keep the shipping protection in their cart and based on the product and location, I choose whether or not to actually purchase shipping protection when purchasing the shipping label. Typically it only costs 1% of the total value to actually insure packages so you're still adding profit that can offset your transaction fees! I wish I started using this app sooner!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2023

Cool app, Greate customer service! they answered fast and solved my problem, and don't even have the premium plan yet.

Store

The Sale Sisters

Using app

10 months

5 / 5 Share

June 29, 2023

It's incredibly easy to integrate into your online store and does so automatically. This app is an absolute must-have if you're running an e-commerce business. I highly recommend giving it a try!

Using app

About 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

June 27, 2023

Excellent customer service. They went above and beyond to help us integrate this app on our website. It works seamlessly now, thanks to their team! It's simple and easy to use.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2023

A great shipping insurance app. The set up was so easy and the customer support is amazing. I have never had any issues with the app and I love how you can customize the insurance to fit what makes sense for your business. Couldn't recommend it more!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

Been using the App for a year or so and it has been good for us. Would recommend and customers seem to have been ok with it. We did some updates to our site at one stage and didn't realise for a fair while that the app stopped working. Support was able to get it back going reasonably quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2023

Great customer service! Very reponsive and helpful! Thanks so much John for all your help with adding the disclaimer on my new published theme!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2023

These people not only have a great service but what really amazes me is their great customer service... always on top, always responding quickly and always willing to help. Thanks guys.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

This app has been exactly what we needed! Super easy to set up and customize and the customer service is top notch. Highly recommend!!!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 20, 2023

The Simply Insurance Shopify app is an excellent tool for e-commerce store owners to seamlessly integrate a variety of insurance products, including life, health, and pet insurance, into their Shopify store. With a user-friendly interface and easy management of insurance products, customers can easily purchase policies through the store, while competitive rates and reliable coverage options provide a seamless shopping experience. Furthermore, Simply Insurance's excellent customer support and positive user feedback make it a top choice for Shopify users looking to provide their customers with reliable and affordable insurance options.

Store

Baltini

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2023

Amazing app, increased profitability and great look to the app and features. One feature that is needed is the app to have a description section in the cart section to explain it more

Using app

9 days

Total reviews

2

Average rating

5.0