Rating

4.6

feedback

133

Reviews

chart

#1,737

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    15%
  • Less than a month
    33%
  • Less than a year
    44%
  • More than a year
    5%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, excellent customer support, quick response times, and the ability to customize the shipping insurance to fit their business needs. Users appreciate the seamless integration of the app into their online stores and the positive impact it has had on increasing average order value. The support team is highlighted for being helpful, responsive, and willing to assist with any issues or customizations. However, there are a few negative reviews mentioning difficulties with installation, unresponsiveness of support, and issues with the app affecting the checkout process and customer experience.

Highlights

Positive reviews highlight ease of use, excellent customer support, and quick response times.
Users appreciate the ability to customize the shipping insurance to fit their business needs and the positive impact on increasing average order value.
Support team is praised for being helpful, responsive, and willing to assist with any issues or customizations.
Negative reviews mention difficulties with installation, unresponsiveness of support, and issues affecting the checkout process and customer experience.
Customers value the seamless integration of the app into their online stores and the positive impact it has on their business.

Rating Breakdown

  • 5
    92% (123 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    4% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 20, 2025

Excellent app. The team is also very supportive and quick with communication, which is very nice.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

May 13, 2025

Very good, help to set up the app and also fix the issues. Reply my message very soon. Thank you.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Gives Me Control and Truly Protects My Customers I used to work with the big insurance companies, but they were keeping most of the money and making it difficult for my customers to file and receive claims. It felt like they didn’t respect my customers or my business. That’s when I decided to take control and handle shipping insurance myself—and I’m so glad I did. This app has been a game-changer. Now, I can protect my customers properly and keep the profits in-house rather than letting a third party take advantage. Customer service has also been top-notch. They were super helpful with setup, and communication has been smooth and responsive every step of the way. Highly recommend if you want to do right by your customers and your business!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Amazing Support. App works well

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2025

Easy to use and the support team is fantastic.

Using app

6 days

Total reviews

1

Average rating

5.0

All reviews

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