Simply Shipping Protection
The reviews for this Shopify App are mostly positive, highlighting the excellent customer support, ease of use, and effectiveness in increasing average order value. Customers appreciate the responsiveness of the support team and the quick resolution of any issues. The app is praised for its customization options and seamless integration into online stores. However, there are a few negative reviews mentioning issues with support responsiveness, code changes affecting checkout, and difficulties in installation and functionality.
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Support is below par. They change code that prevents customers from checking out. They have done this multiple times. You also cannot access support as their portal to lucent does not work and you cannot contact them. I do not recommend this.
Stop here and install. Fantastic customer support. Highly recommended and very customizable - all you have to do is ask the team to get the desired look.
Works perfectly on our site and the team have been incredibly responsive and supportive to help with integration. Highly recommend!
Excellent app. The team is also very supportive and quick with communication, which is very nice.
Very good, help to set up the app and also fix the issues. Reply my message very soon. Thank you.
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