Rating

3.8

feedback

16

Reviews

chart

#1,511

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    19%
  • Less than a day
    12%
  • Less than a month
    38%
  • Less than a year
    25%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are mostly positive, highlighting its responsiveness, customization options, and excellent support team. Users appreciate the app for improving the overall search experience on their online stores. However, there are some concerns raised about search accuracy and occasional issues like slow website loading and gateway errors. The support team is praised for being quick, professional, and patient with users, offering assistance with installations and adjustments.

Highlights

Positive feedback on responsiveness, customization, and support
Concerns about search accuracy and occasional issues like slow loading
Praise for the support team's professionalism and quick responses
Appreciation for the app's free and customizable features
Requests for improvements like currency conversion and sitewide search functionality

Rating Breakdown

  • 5
    56% (9 ratings)
  • 4
    25% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    19% (3 ratings)

Reviews with Text

  • 100% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2026

Very strong and relevant search app very fast & easy to setup !

Using app

--

Total reviews

2

Average rating

5.0

1 / 5 Share

April 28, 2026

This app is invasive and produces search results from outside your website not related to your products in any way. I honestly feel this should not be acceptable by Shopify and will report as much. Example: We sell woodworking paper patterns in the USA. Search results show Harry Potter books in Hebrew.

Using app

9 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi, I'm Vishal from the SearchGro team, thank you for flagging this. What you described is not how the app is designed to work, and we completely understand why it led you to uninstall. We've escalated this to our technical team to investigate. We've also reached out to you directly by email, not to ask you to reinstall, but because understanding what happened helps us make sure no other merchant runs into the same issue. We appreciate your candour.

4 / 5 Share

March 19, 2026

Responsive in nature

Using app

About 1 hour

Total reviews

4

Average rating

4.8

5 / 5 Share

March 5, 2026

Goede app! Geeft goede zoekresultaten en is volledig personaliseerbaar. Ontwikkelaar reageert snel op vragen.

Using app

22 days

Total reviews

4

Average rating

5.0

1 / 5 Share

March 1, 2026

App is good but seeing gateway timed out 504 errors. Most of pages in my collections are not loading any products.

Using app

5 months

Total reviews

7

Average rating

3.6

Developer Reply

Dear App User, we are sorry for the inconvenience you experienced. We recently had a temporary server issue that caused 504 gateway timeout errors, which may have affected product loading on some collection pages. The issue has now been resolved on our end. To ensure everything syncs correctly, we kindly ask you to please reinstall the app once and then check your collection pages again. In most cases, this immediately restores normal product loading. If the issue persists after reinstalling, please let us know and we’ll be happy to investigate further right away.

All reviews

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