All reviews

Rating Breakdown

  • 5
    95% (138 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (8 ratings)
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5 / 5 Share

Nov. 21, 2024

Great for our wholesale business. Excellent customer service from the app support team.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2024

We really like these apps and their configuration. Their customer support has been fantastic and they have worked very hard to make some small modifications specific to our needs.

Using app

26 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 30, 2024

This app disbaled our Wholesale store, and no one from the app developers communicated with us despite us requesting assistance. One of our other app providers had to assist us in order to get the problem resolved and get our wholesale store back up and running. Very disappointing customer service and support.

Using app

About 5 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 28, 2024

Shanna and the team were a great help configuring the form on my store. Really appreciated the quick response and their troubleshooting knowledge.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2024

Mostly Customizable! The team found great solutions to my problems and implemented things that made for an easy customer experience.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

Great App and very easy to work with. I am not an expert, so reached out to support on a Sunday! and was surprised to be helped quickly and efficiently by Daniel. Great job Team!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Best Wholesale App and Support out there! The combination of apps offered helped me accelerate my business and sell more! The Wholesale Helper Team and Technical Support staff are by far the best app provider for Wholesale and the customizations... they are able to make your customer shopping experience awesome! Highly recommend thanks for the awesome support!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2024

The app is excellent, and what's really important is the support. It's great, competent, and above all, fast.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2024

We've been using the WSH Order Form & ReOrder app for nearly three years in our B2B store, and it has been a game-changer. The app simplifies the bulk order process for our retail customers, making it incredibly efficient and user-friendly. Whenever we've encountered issues, the customer support team has been outstanding, always resolving our concerns promptly. Highly recommended for any B2B business looking to streamline their ordering process!

Using app

About 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 26, 2024

Great app and support! I tried a lot of different wholesale apps before settling on this one. Easy to use, easy integration with their other apps, and their staff quickly addressed my customization requests. Thanks!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Wow I am impressed! I use 3 of their apps for our B2B business and they are well thought out. This is a complicated process but their apps handle every situation perfectly. What I was most impressed was their good customer support and customization when needed. Well done!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2024

EXCELLENT customer service! They stayed on the phone with me for a while explaining things and even customized a bunch of things for me - very quickly - for free. The app has alot of great features and is great for what we wanted.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2024

Amazing Guys, and Great Service, I have tried other apps, but they were the best.

Using app

8 days

Total reviews

1

Average rating

5.0

1 / 5 Share

March 14, 2024

Wir haben lange nach einer B2B-Lösung gesucht und dachten mit Wholesale Order Form & ReOrder die perfekte Lösung gefunden zu haben. Aber leider läuft die App nicht reibungslos und auch nach 2 Wochen hat sich nichts verbessert. Im Gegenteil, je mehr man den Kundenservice kontaktiert, desto mehr Fehler treten im Nachgang auf. Auch wenn der Kundenservice schnell reagiert und bemüht ist, aber wirklich sauber und zuverlässig ist die App keinesfalls. Der Checkout funktioniert nicht sauber, die Mindestmengen funktionieren nicht sauber (Varianten-Artikel werden grundsätzlich nicht unterstützt) etc. Alles sehr mühselig. Zwei Punkte vergebe ich aufgrund des schnellen Kundenservices, aber da nach 2 Wochen die App immer noch nicht läuft, kann ich diese nicht besser bewerten. Ich schaue mir das diese Woche noch an, ansonsten weichen wir auf eine andere App aus. Update: Kundensupport hat sich nach meiner Bewertung bemüht, das Problem zu beheben. Nun funktioniert der Shop gar nicht mehr, weil sie es irgendwie geschafft haben, den "Buy Button" zu löschen. Es ist Wochenende und daher ist auch keine Hilfe in Sicht. Daher nur noch ein Stern! Nachtrag: Nach 1 Monat wird es schlimmer. Auf einmal können Kunden versandkostenfrei bestellen, obwohl diese 5% betragen. Customer Support ist langsam und die B2B-App nicht funktionsfähig.

Store

BOLERO

Using app

About 2 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Feb. 7, 2024

I had a design change I wanted to accomplish, so after reaching out to the team and their patient instruction, they accomplished what I was working to achieve in a very timely manner. Thank you Mehak for all your help and patience with me!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2023

Easy to use. Quick support for a custom solution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

When combined with the Wholesale Pricing Discount app (by the same app developer), the Wholesale Order Form is a really powerful app that enables you to sell your products to wholesale customers easily from within your consumer-facing store. Some customizations are most likely required to get the form working with your chosen theme, but the support team is fantastic and has been able to implement changes to meet almost all of my requests. Definitely money worth spending if you're looking to have a single store for both consumers and wholesale customers.

Using app

About 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

June 28, 2023

Mehak and team are super responsive and helpful. They recently helped me migrate all of their wholesale apps to a new theme, and then did a theme update when the theme I had chosen got a new version. They have consistently turned around my customization requests in a day or two. Communication is excellent. Their family of apps works really well together, but most of all the people behind them offer really excellent support.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for being a loyal customer for so long! We here to help. Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

June 7, 2023

We can't say enough about how fantastic the support is from Wholesale Helper! We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Daniel, Joshua, Shanna, & Mehak have all helped us get set up and iron out any glitches we have run into... Including custom theme development to tailor-make our wholesale store an awesome user experience for our wholesale customers. WIsh I knew the names of all the other people that are behind the scenes so I could give them a special thanks as well. Honestly blown away with how good the support is. It's a hard thing to find these days. You guys rock!

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Love hearing the app and support has been super helpful! Thank you for the kind words. Let us know if you need anything. - Wholesale Helper Support

5 / 5 Share

May 25, 2023

This app has been the best addition to our online store. Being able to create custom order forms for customers based on tags is a great feature. We had a small issue with formatting but after reaching out to their support team, they had it resolved within 48 hours. I highly recommend this app for anyone utilizing their Shopify store for wholesale without paying for the most expensive Shopify wholesale plan.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Amazing hearing you have been able to create a simple + fast ordering experience for your customs. Also great hearing support has been helpful! Let us know if you need anything. - Wholesale Helper Support