All reviews

Rating Breakdown

  • 5
    95% (130 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (7 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 1, 2022

The team at Wholesale Helper are fantastic at providing quick and meaningful support. They have aided me plenty with the implementation of their apps and design requests for our Wholesale B2B business. I highly recommend their suite of apps for anyone looking to use Shopify for wholesale.

Store

Paridon

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy to partner together and help grow your wholesale business :) - Wholesale Helper Team

5 / 5 Share

April 1, 2022

I used this app for bulk orders and it works like a charm! The support staff was very good and patient with accommodating my unique needs.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Bulk orders are the best orders :) - Wholesale Helper Team

5 / 5 Share

March 2, 2022

excellent app for the purpose and the support team is awesome. I am so happy i found this app - its perfect to take wholesale orders from your retail site

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

We first tried to make a b2b webshop with another platform but found out that that wasn't ok for us. So we went to shopify and found the apps of Wholesale Helper. These are great apps working very well for us. The team is great; they are always very much willing to help and are able to solve the issues we had and customization we needed for our webshop. So many compliments for them!

Using app

5 days

Total reviews

6

Average rating

5.0

Developer Reply

So happy to see you are using Wholesale Order Form and that it has been working great! - Wholesale Helper Team

5 / 5 Share

Feb. 1, 2022

Have been using this app live for 6 months now and previous to that in a development system. It has performed exactly as described and covers all that we have needed We have on a couple of occasions asked for support to change small areas which would make our life a little easier, mainly cosmetic so we were expecting to pay a development fee but that has not been asked for and the support and development teams have been quick to respond and always very helpful Very happy to recommend this App alongside the other 2 apps we use from these guys and most of all, the support department

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear Wholesale Order Form has been covering all the areas needed and support has been there to help too! Please let us know if you need anything by emailing [email protected] - WH team

5 / 5 Share

Jan. 19, 2022

This app is used time and time again by our customers. Had an issue with using this app with a new Shopify theme, the help team responded quickly to my calls for help and logged in and fixed it! Thank you very much!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear your customers are loving the order form and that we were able to get you setup with your new theme fast! - Wholesale Helper Team

5 / 5 Share

Dec. 5, 2021

Very good application, looking forward to updating more styles,Customer service replies quickly,good!

Store

PLHURT

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Awesome to hear! New order form design just added too :)

1 / 5 Share

Nov. 9, 2021

We discussed some changes for 4 Weeks now. The different changes were made, but always in different versions of the Theme. We can't change any of the mistakes because we don't have access to the App's code. Response time to our Mails is horrifying 2 Days. Thats not professional work and we are forced to write such a review because we don't get any response at all. The requested changes we had were on some issues with standard functionalities that are usual and necessary in the App. They should be implemented by the App support by default and not only mentioned by us. We didn't have any major changes but simple changes already take so long to be implemented. Our going live depends on this app and is delayed several times. Since there are no similar Apps were fully depending on the support and the implementation of the changes. Please contact us and fix open issues asap.

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Sincere apologies on the inconveniences you ran into. Your feedback is really valuable to us. We understand that a lot of businesses depend on us to respond and deliver in a timely fashion, as they have deadlines to meet to keep their businesses running efficiently. Rest assured though, that this is not a norm here. We were in the process of launching the latest version of our products to better meet the expectations of our valued customers such as yourself, being a small business, we had to leverage our support staff to get the project across the finish line. This may have led to delays in responses that you experienced. We had an understanding about the bugs and issues you'd been running into, but a more sustainable fix for that had been the early launch of the revamped version of our Order Form. I believe, after a couple of days of inconvenience our support staff and technical teams did bring themselves up to speed on your concerns and have helped you mitigate all of them. If you are satisfied by our product and services thus far then please do update us of your latest feedback simply by updating the current Review. Please keep us posted on any further concerns you might have, rest assured that our staff is here to assist you further.

5 / 5 Share

Aug. 23, 2021

We love this app! The developer support has been incredible and the baseline format is exceptionally functional. It has given our return customers the ability to expedite their order process, which has been a significant challenge to accommodate with 150+ products and variants - being able to consolidate our listings in such a visually digestible manner has been a serious game changer for our business. It would be great to have the means to make more design edits - choose different default display options (alphabetical vs newest through oldest listings), designate different fields for Product Category (by product type vs by collection), include direct links to product pages, etc.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Awesome to see that you are getting value from the product! We are adding some of those filtering suggestions in the next 1.5-2 months :) Feel free to contact us for a demo to see it before it goes live! - Wholesale Helper Team

5 / 5 Share

Aug. 16, 2021

Works well and serves our needs well, if you have any issues the support is great which makes the app very stable and useful.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re always happy to help! - Wholesale Helper Team

5 / 5 Share

Aug. 15, 2021

FANTASTIC APP. It does what the others cannot. The Order Form app works seamlessly with their wholesale pricing discount app (The BEST on Shopify) and has SEARCH! Search is needed on a large order form. Thanks, Team!

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Awesome to hear the Search feature is working well for you. We’re thrilled you’ve had a great experience! - Wholesale Helper team

5 / 5 Share

Aug. 12, 2021

This app takes a little bit of time to get used to but the features are robust and the support team is wonderful! The app is totally worth it and I think it will help me so much with our orders.

Store

dip

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Glad we could help with your orders! - Wholesale Helper team

5 / 5 Share

Aug. 11, 2021

I stared getting so many Wholesale orders, I knew I needed an easier way for them to order, so I added this app and it’s helped so much! They’ve answered all my questions and have helped when things weren’t working exactly how I needed them to. I definitely recommend this app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Love this...we're here to help you grow your wholesale! -WH team

5 / 5 Share

Aug. 6, 2021

Great App with lots of good features and support. I was very pleased with customer service from tech support.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2021

I recommend this app if you want your wholesale clients to be happy! Yes they will be happier to buy because by using this order form your B2B customers can make orders with less clicks!! The support team is always friendly and patient, they changed all the language settings to Spanish, added the inventory, always helpful since day one.

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 8, 2021

Great app. Has helped our business make ordering and re-ordering simple for our customers. The support team is super helpful & responsive at answering my query's and offering solutions.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

July 6, 2021

The combination of the 3 wholesale apps has worked out to accomplish a working solution for us. The single-page order form has streamlined ordering big time. The support team has been responsive and creative in providing custom solutions to our ideas.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Our goal is to reduce your customers clicks :) - Wholesale Helper Team

5 / 5 Share

June 21, 2021

I would definitely give 5 star to this app. Our store is designed for B2B customers from different countries. That's why we need this app that could display different SKU to different clients. These functions just make everything much easier: 1) Enable the visibility of each SKU to client with a specific tag such as "USA Client". 2) Enable the visibility of collection to client with a specific tag such as "USA Client". 3) Set a minimum/max order quantity limit for your SKU 4) Bulk update by uploading CSV form This app couldn't display inventory in the order form, but you could pay additional $60 for this customized function. If I have to tell a weakness of this app, it would be the shopping cart. Even you set a min order qty restriction in the order form, you could still change the order qty in your shopping cart. Hope they could fix this bug in the future.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Our goal is to make the best ordering experience for your customers so glad you see the value too :) We have the feature suggestion in our backlog as well so can keep you updated with it. -Wholesale Helper Team

5 / 5 Share

April 28, 2021

Any customization or correction I have wanted with this app has been ironed out with quick correspondence from the support team.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2021

The team helped us implement the Wholesale Order form as well as customized it for us. They were speedy with their response and development time, and I am a very happy shop owner. This will help my customers be able to checkout so much faster. Thank you!!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0