Illumignarly Records review for Single ‑ Video & Music
June 19, 2023
This app is very tricky. Its not really $25 a month for bronze. If you drop one 10 track album its going to be more like 33.30 a month. And if you drop lots of music like me that gets problematic fast. And when I contacted shopify for help the reps I got didnt care at all. Insisted I didn't read or it was my fault somehow. Nah I read it carefully. Thats why I only release ONE 10-track album through this to test it out. I feel ripped off. Completely. And tbh i never leave bad reviews. This actually sucks.
Hi, Illumignarly Records – Really sorry to see you had a bad experience here. We charge $24 for a monthly Bronze subscription, which lets you release up to 10 digital albums for which you can sell and add bonus content, and we handle file storage, file delivery, and chart reporting of all sales. Additionally, on our Bronze plan, you can host video, do Live Streams, release NFTs, and launch a Membership program. We also have a free plan, which lets you do most of the same things, just in lower quantities. You’re correct that there are also additional charges. In order to continue supporting all of these features, we also charge a 15% transaction fee on sales of digital products created with our app. Those fees are noted on our pricing page, but we understand you might have missed them given all of the information listed there. We appreciate your business and certainly don’t want you to feel ripped off – please feel free to contact us at [email protected] and we’d be happy to work with you to make the situation right.
