GETFITstore review for Single ‑ Video & Music
Nov. 25, 2024
This application is just a joke, at first everything looks great and easy to use, in addition, it should work super with shopify. Unfortunately, in a short time you realize that the fees are very high and the configurability is very low. - If you want to pay monthly SILVER plan then it costs you $50 + Fees per month, you get the ability to add 50h of videos and 500 hours of viewing (+1h for each active user), which when, for example, running a platform with workouts allows you to watch about 6h per month by one user if you have 100 ! - Plan prices: once set subscription prices, they cannot be changed ! If several customers bought a $50 plan, you want to reduce or increase it then you need to set up a new plan and current users will not be automatically assigned to it. - discounts: although the app is fully compatible with shopify you can only give a discount on your first order. If you have customers, and you would like to give them a discount, for example on black friday then you can't ! You can not renew the current subscription if it is active, you can not use the discount code. WHAT A JOKE ! - Livestreams: There is 25sec delay when you use your iPhone, this is realy a JOKE ! At the same time, streaming via instagram or youtube I have 1-2sec of delay. If you thinking about adding this app to your shopify store, think twice, it will be hard as f... to migrate your customers to another app once they are registered in this JOKE-APP
Thank you for your feedback on the app. We're sorry to hear you've had some pain points and we will actively be working to address the issues you've surfaced. While there will always be limitations for specific use cases, our team is standing by to assist you and to help find work arounds that best suit your needs. Thank you!