Music Store review for Single: musicians & creators

Aug. 19, 2025

I’ve been really impressed with the Single app on Shopify. It does exactly what I need, but what makes it stand out is the quality of the support. The team behind Single are responsive, knowledgeable, and genuinely care about solving problems. It’s refreshing to have that kind of human touch. In contrast, I’ve felt let down by Shopify itself—the AI support system is clunky and often gives vague, generic responses that don’t actually solve the issue. After dealing with Single’s excellent service, Shopify’s AI support feels poor and disappointing. If you’re considering the app, I’d 100% recommend it. The app is strong, and the support is some of the best I’ve experienced.