Singulary ‑ Merge Customers
The reviews are overwhelmingly positive. Users consistently praise the app for being easy to use, effective at finding and merging duplicate customer records, and valuable for cleaning up messy customer data. Many merchants say it saves significant time, improves reporting and business decisions, and helps uncover issues they did not realize were affecting their customer database. The support team is also frequently highlighted as responsive, helpful, and willing to implement suggestions quickly, which adds to the overall satisfaction. There are very few negative comments in the reviews provided. The main implied downside is that the app is needed because some stores have accumulated large amounts of duplicate or messy data over time, but this is framed as a problem the app solves rather than a flaw in the product. Overall, the feedback suggests a strong, reliable tool with excellent customer service and ongoing product improvement.
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Very useful and easy-to-use app! Exactly what we need, and the support service is super responsive!
Thanks a lot for the 5 stars! Happy to hear the app and support are working well for you. We're always here if you need anything.
This is an app that is quietly helping us make much better business decisions! We are hiring someone to do some analytics work for us on measuring new customer acquisition and retention rate. If someone had asked me how many duplicate customers we had on our file i would guessed maybe 500. I was off by a factor of 10! Getting an accurate count of your customers - new and repeat is CRITICAL for understanding the health of your business. Singulary has been an amazing partner in the few days that we've been using them so far. Guille has answered so many of my questions and helped me through some confusing parts of our customer file. He has been with me during the onboarding process from the start and been extremely helpful. Bonus: This app not only helps with merges, it also helps you generally clean up your customer file (standardizing address & name capitalization, correcting gmial.com to gmail.com, etc.) all with one click bulk updates. We've also been able to easily spot thousands of bots that use the same name and address and delete them with a few clicks. Their notification feature is also going to be great - a weekly digest of likely duplicates we can fix and keep on top of. A+
Thank you — the "off by a factor of 10" part is what almost nobody sees coming, and it's the whole reason we built Singulary: duplicates inflate your new-customer count and deflate your repeat rate, because the same person keeps arriving as a stranger. Great to hear the cleanup tools and bot-spotting are landing too. We are here for anything else you need!
Great app as I have literally 1000's of these issues as I am a boutique. they fixed issues I did not even know I needed
Thank you for the 5 stars! "Fixed issues I did not even know I needed" is exactly what Data Health is for — misspelled email domains, ALL CAPS names and addresses, malformed ZIP codes, missing states. Across all our merchants we've now merged 96,000+ duplicate pairs and applied nearly 130,000 data quality fixes. If there's an issue we're not catching yet, let us know — we're adding new checks regularly.
If you have a large customer base which over the years has become duplicated with customers changing emails, misspelling emails or capitalizing names Singulary fixes these in the blink of an eye and then continues to monitor your base to see everything remains synced. An excellent app which has saved me massive time and is worth every cent that is worth. Can't recommend highly enough
Thank you so much for this — reviews like yours genuinely make our day! 🙏 Since launch we’ve helped merchants clean up over 96,000 duplicate customer profiles and run 570+ scans, and we’re now adding roughly 10-15 new stores a week. Really glad Singulary is saving you time and keeping your customer base in sync — that’s exactly what we built it for. Appreciate you taking the time to write this!
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