Your E‑Comm Sidekick
Sirge - Facebook & TikTok Ad Tracking
Rating
4.5
feedback
45
chart
#1,165
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
9%
-
Less than a month
40%
-
Less than a year
51%
-
More than a year
0%
Reviews Summary
The reviews for the Sirge app on Shopify are a mix of positive and negative feedback. Positive aspects include excellent customer service, especially from Nolan, who is praised for being knowledgeable, helpful, and providing detailed guidance on using the app. Users appreciate the ease of setup, insightful analytics, and the app's ability to track ad performance and provide valuable data for making informed decisions. Additionally, the app is commended for its user-friendly interface and seamless integration with Shopify. On the other hand, negative reviews highlight issues such as spelling and grammar mistakes on the landing page, difficulties in loading data from Shopify stores, and concerns about ads running automatically without permission, leading to data loss and unwanted changes in ad campaigns.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 3, 2025
Spelling and grammar mistakes on the landing page. This is huge because this app claims to audit your page for issues and fix them, yet it itself has issues that were not fixed. Also it could not load data from myshopify store for some reason. And after reading the negative 1 star review about automatically running and deleting ads without permissions, I didn't want to connect anything further. Seems like 40 people really love this app, but the mistakes and data issues make this at most a 3 star for me.
Using app
About 1 hour
Total reviews
1
Average rating
3.0
Dec. 25, 2024
Talking with Nolan was very helpful! He is very knowledgeable and kind and has a deep understanding of how to make improvements to my Shopify store.
Oct. 18, 2024
Nolan Donnelly was very helpful and professional. He gave me different things to do for my store. Sirge is the best app to track your ads
Oct. 3, 2024
The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.
Sept. 29, 2024
I am trying to create an account, website seems to not respond. please help...
Thank you for your feedback. We're sorry to hear that you experienced an issue while trying to create your account. We are actively investigating the problem and working on a fix right now. In the meantime, we’ve reached out to you directly to offer assistance and ensure you can get started smoothly. Please don’t hesitate to reply if you need any further support—we're here to help!
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