Your E‑Comm Growth Partner for Shopify

Your E‑Comm Growth Partner

Sirge - Facebook & TikTok Ad Tracking

Rating

3.6

feedback

32

Reviews

chart

#1,964

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    12%
  • Less than a month
    62%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for the Sirge App are mixed, with both positive and negative aspects highlighted by users. Positive themes include excellent customer service, especially from Nolan, who was praised for being knowledgeable, helpful, and providing in-depth guidance. Users appreciated the app's tracking and monitoring capabilities, easy setup process, detailed insights on ad performance, and the ability to optimize ad campaigns effectively. The app was also commended for its user-friendly dashboard and AI features. On the other hand, negative themes revolved around issues such as poor support, spelling and grammar mistakes on the landing page, data loading problems, and concerns about the app automatically running and deleting ads without permission. Some users also expressed frustration with the app erasing ads and data, leading to a negative experience and a lack of trust in the platform.

Highlights

Excellent customer service and support, particularly from Nolan
Positive feedback on tracking and monitoring capabilities, detailed insights, and user-friendly dashboard
Negative experiences with poor support, data loading issues, and concerns about ads being automatically deleted without permission
Mixed reviews on the app's effectiveness in fixing issues and providing accurate data
User appreciation for the app's ease of setup and optimization of ad campaigns

Rating Breakdown

  • 5
    78% (25 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    9% (3 ratings)

Reviews with Text

  • 100% (32)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Nov. 17, 2025

Unfortunately, app does not offer support or immediate value for my platform

Using app

--

Total reviews

7

Average rating

4.1

1 / 5 Share

Sept. 6, 2025

ordered an 99 audit, nothing showed their owner even reached out and said they will respond when its completed. its been months. Installed this app its cool that it tracks and monitors. but you can do the same thing through google analytics. The overall experience with this company is a huge risk. Don't recommend for anyone. there own website has issues from login to their owner not following through on the audit.

Using app

About 2 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Jan. 3, 2025

Spelling and grammar mistakes on the landing page. This is huge because this app claims to audit your page for issues and fix them, yet it itself has issues that were not fixed. Also it could not load data from myshopify store for some reason. And after reading the negative 1 star review about automatically running and deleting ads without permissions, I didn't want to connect anything further. Seems like 40 people really love this app, but the mistakes and data issues make this at most a 3 star for me.

Using app

41 minutes

Total reviews

1

Average rating

3.0

4 / 5 Share

Dec. 25, 2024

Talking with Nolan was very helpful! He is very knowledgeable and kind and has a deep understanding of how to make improvements to my Shopify store.

Store

KZAHJOE

Using app

21 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 3, 2024

The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.

Using app

5 days

Total reviews

2

Average rating

5.0

All reviews

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