
Your E‑Comm Sidekick
Sirge - Facebook & TikTok Ad Tracking
Rating
4.5
feedback
36
chart
#1,204
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
The reviews for the Sirge app on Shopify are quite mixed. While many users praise the app for its helpful customer service, especially mentioning Nolan as knowledgeable and professional, others have pointed out issues such as spelling and grammar mistakes on the landing page, data loading problems, and concerns about ads being automatically run without permission. Positive themes include the app's ease of use, detailed insights for ad campaigns, and the helpfulness of the team in setting up and understanding the app. On the other hand, negative themes revolve around technical issues, lack of responsiveness from support, and concerns about data security and ad management.
Highlights
Rating Breakdown
All reviews
Jan. 3, 2025
Spelling and grammar mistakes on the landing page. This is huge because this app claims to audit your page for issues and fix them, yet it itself has issues that were not fixed. Also it could not load data from myshopify store for some reason. And after reading the negative 1 star review about automatically running and deleting ads without permissions, I didn't want to connect anything further. Seems like 40 people really love this app, but the mistakes and data issues make this at most a 3 star for me.
Using app
About 1 hour
Total reviews
1
Average rating
3.0
Dec. 25, 2024
Talking with Nolan was very helpful! He is very knowledgeable and kind and has a deep understanding of how to make improvements to my Shopify store.
Oct. 18, 2024
Nolan Donnelly was very helpful and professional. He gave me different things to do for my store. Sirge is the best app to track your ads
Oct. 3, 2024
The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.
Sept. 29, 2024
I am trying to create an account, website seems to not respond. please help...
Thank you for your feedback. We're sorry to hear that you experienced an issue while trying to create your account. We are actively investigating the problem and working on a fix right now. In the meantime, we’ve reached out to you directly to offer assistance and ensure you can get started smoothly. Please don’t hesitate to reply if you need any further support—we're here to help!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more