Your E‑Comm Sidekick for Shopify

Your E‑Comm Sidekick

Sirge - Facebook & TikTok Ad Tracking

Developer
View on App Store

Rating

4.6

feedback

43

Reviews

chart

#936

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    53%
  • Less than a year
    33%
  • More than a year
    0%

Reviews Summary

The Sirge app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by Nolan. Users appreciate the ease of setup, detailed insights, and the app's ability to optimize ad campaigns effectively. Nolan is praised for his guidance, knowledge, and support in helping users navigate the app and make the most out of its features. The app is commended for its user-friendly interface, accurate tracking, and valuable data analysis capabilities. However, there are a few negative reviews mentioning issues with account creation and support responsiveness, as well as concerns about data integrity and unexpected changes to ad campaigns.

Highlights

Exceptional customer service and support from Nolan
Ease of setup and user-friendly interface
Detailed insights and effective ad campaign optimization
Accurate tracking and valuable data analysis capabilities
Issues with account creation, support responsiveness, and data integrity

Rating Breakdown

  • 5
    88% (38 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    5% (2 ratings)
  • 1
    5% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 18, 2024

Nolan Donnelly was very helpful and professional. He gave me different things to do for my store. Sirge is the best app to track your ads

Store

Aroha

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.

Using app

5 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 29, 2024

I am trying to create an account, website seems to not respond. please help...

Using app

About 5 hours

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback. We're sorry to hear that you experienced an issue while trying to create your account. We are actively investigating the problem and working on a fix right now. In the meantime, we’ve reached out to you directly to offer assistance and ensure you can get started smoothly. Please don’t hesitate to reply if you need any further support—we're here to help!

5 / 5 Share

Sept. 11, 2024

Love this so far. Really easy and quick set up and are already getting results on ads to turn on or turn off. Nolan was great at helping setting us up. This is not an app where the developers don't care, 5 stars!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Great platform to get insights on daily metrics. Love the free audit they did and would recommend to any e-com business looking to leverage AI into their workflow.

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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