Your E‑Comm Growth Partner for Shopify

Your E‑Comm Growth Partner

Facebook, Instagram & TikTok ads made easy with accurate data

Rating

3.9

feedback

33

Reviews

chart

#2,668

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    12%
  • Less than a month
    64%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for the Sirge App are mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, especially from Nolan, who is praised for being knowledgeable, helpful, and providing detailed guidance. Users appreciate the app's tracking capabilities, data insights, and ease of use in analyzing ad performance and making informed decisions. The app is also commended for its integration with Shopify and its AI features. On the other hand, negative reviews highlight issues such as lack of support, spelling and grammar mistakes on the landing page, data loading problems, and concerns about the app running ads without permission and causing data loss. Some users also mentioned difficulties in account creation and website responsiveness. Overall, while the app has received high ratings for its functionality and customer service, there are areas that need improvement to enhance user experience and reliability.

Highlights

Excellent customer service and guidance from Nolan
Positive feedback on tracking capabilities and data insights
Ease of use and integration with Shopify
Concerns about lack of support and data issues
Mixed reviews on app functionality and reliability

Rating Breakdown

  • 5
    79% (26 ratings)
  • 4
    6% (2 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    9% (3 ratings)

Reviews with Text

  • 100% (33)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 6, 2025

ordered an 99 audit, nothing showed their owner even reached out and said they will respond when its completed. its been months. Installed this app its cool that it tracks and monitors. but you can do the same thing through google analytics. The overall experience with this company is a huge risk. Don't recommend for anyone. there own website has issues from login to their owner not following through on the audit.

Using app

About 2 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Jan. 3, 2025

Spelling and grammar mistakes on the landing page. This is huge because this app claims to audit your page for issues and fix them, yet it itself has issues that were not fixed. Also it could not load data from myshopify store for some reason. And after reading the negative 1 star review about automatically running and deleting ads without permissions, I didn't want to connect anything further. Seems like 40 people really love this app, but the mistakes and data issues make this at most a 3 star for me.

Using app

41 minutes

Total reviews

1

Average rating

3.0

4 / 5 Share

Dec. 25, 2024

Talking with Nolan was very helpful! He is very knowledgeable and kind and has a deep understanding of how to make improvements to my Shopify store.

Store

KZAHJOE

Using app

21 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 3, 2024

The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.

Using app

5 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Sept. 29, 2024

I am trying to create an account, website seems to not respond. please help...

Using app

About 5 hours

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback. We're sorry to hear that you experienced an issue while trying to create your account. We are actively investigating the problem and working on a fix right now. In the meantime, we’ve reached out to you directly to offer assistance and ensure you can get started smoothly. Please don’t hesitate to reply if you need any further support—we're here to help!

All reviews

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