Your E‑Comm Growth Partner
The reviews are strongly polarized. Many merchants praise the app for its clear attribution and tracking data, easy setup, Shopify integration, and especially the hands-on help from Nolan and the team. Positive reviewers say it helps them make better ad decisions, understand conversion performance, and get actionable insights quickly, with several calling it a strong alternative to other tracking tools. On the negative side, a smaller but very vocal group reports serious problems: poor or nonexistent support, delayed or missing audits, website/account issues, data loading failures, and in the most severe cases, concerns that the app altered or deleted ads and campaigns without permission. Some reviewers also mention spelling/grammar issues on the site and question whether the app adds value beyond tools like Google Analytics. Overall, the app is seen as useful when it works and when support is responsive, but trust and reliability concerns are a major drawback for dissatisfied users.
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Unfortunately, app does not offer support or immediate value for my platform
ordered an 99 audit, nothing showed their owner even reached out and said they will respond when its completed. its been months. Installed this app its cool that it tracks and monitors. but you can do the same thing through google analytics. The overall experience with this company is a huge risk. Don't recommend for anyone. there own website has issues from login to their owner not following through on the audit.
Spelling and grammar mistakes on the landing page. This is huge because this app claims to audit your page for issues and fix them, yet it itself has issues that were not fixed. Also it could not load data from myshopify store for some reason. And after reading the negative 1 star review about automatically running and deleting ads without permissions, I didn't want to connect anything further. Seems like 40 people really love this app, but the mistakes and data issues make this at most a 3 star for me.
Talking with Nolan was very helpful! He is very knowledgeable and kind and has a deep understanding of how to make improvements to my Shopify store.
The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.
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