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The reviews for the Sirge App are mixed, with both positive and negative feedback from users. Positive aspects include the helpful and knowledgeable customer service, particularly from Nolan, who assisted users with setup and provided valuable insights. Users appreciated the detailed tracking information and data analysis capabilities of the app, which helped them make informed decisions about their ad campaigns. Additionally, the app was praised for its ease of use and integration with advertising platforms like Facebook. On the other hand, negative reviews highlighted issues such as poor support, spelling and grammar mistakes on the landing page, and concerns about the app automatically running and deleting ads without permission. Some users also experienced difficulties with account creation and data loading from their Shopify store.
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Unfortunately, app does not offer support or immediate value for my platform
ordered an 99 audit, nothing showed their owner even reached out and said they will respond when its completed. its been months. Installed this app its cool that it tracks and monitors. but you can do the same thing through google analytics. The overall experience with this company is a huge risk. Don't recommend for anyone. there own website has issues from login to their owner not following through on the audit.
Spelling and grammar mistakes on the landing page. This is huge because this app claims to audit your page for issues and fix them, yet it itself has issues that were not fixed. Also it could not load data from myshopify store for some reason. And after reading the negative 1 star review about automatically running and deleting ads without permissions, I didn't want to connect anything further. Seems like 40 people really love this app, but the mistakes and data issues make this at most a 3 star for me.
Talking with Nolan was very helpful! He is very knowledgeable and kind and has a deep understanding of how to make improvements to my Shopify store.
The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.
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