Your E‑Comm Sidekick
Sirge - Facebook & TikTok Ad Tracking
Rating
4.5
feedback
35
chart
#1,391
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
17%
-
Less than a month
63%
-
Less than a year
9%
-
More than a year
0%
Reviews Summary
The reviews for the Sirge App are a mix of positive and negative feedback. Positive aspects highlighted include the helpful and knowledgeable customer service, especially Nolan, who assisted users in setting up the app and provided valuable insights. Users appreciated the ease of connecting accounts, the detailed analytics, and the ability to track sales and optimize ad campaigns effectively. The app was praised for its user-friendly dashboard and AI features that make data gathering and decision-making easier. On the other hand, negative feedback mentioned issues such as spelling and grammar mistakes on the landing page, data loading problems, and concerns about ads running automatically without permission, leading to a lower rating for some users.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 3, 2025
Spelling and grammar mistakes on the landing page. This is huge because this app claims to audit your page for issues and fix them, yet it itself has issues that were not fixed. Also it could not load data from myshopify store for some reason. And after reading the negative 1 star review about automatically running and deleting ads without permissions, I didn't want to connect anything further. Seems like 40 people really love this app, but the mistakes and data issues make this at most a 3 star for me.
Using app
41 minutes
Total reviews
1
Average rating
3.0
Dec. 25, 2024
Talking with Nolan was very helpful! He is very knowledgeable and kind and has a deep understanding of how to make improvements to my Shopify store.
Oct. 3, 2024
The tracking information and data I needed to make informative ad decisions are now a breeze with the Sirge App. I get up-to-date data reflecting customers of my store as well as conversion rates to make better use of my ad spend and target more qualified buyers.
Sept. 29, 2024
I am trying to create an account, website seems to not respond. please help...
Thank you for your feedback. We're sorry to hear that you experienced an issue while trying to create your account. We are actively investigating the problem and working on a fix right now. In the meantime, we’ve reached out to you directly to offer assistance and ensure you can get started smoothly. Please don’t hesitate to reply if you need any further support—we're here to help!
Sept. 11, 2024
Love this so far. Really easy and quick set up and are already getting results on ads to turn on or turn off. Nolan was great at helping setting us up. This is not an app where the developers don't care, 5 stars!
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